At IBN Immigration Solutions, We pride ourselves on the quality of our Service Delivery. We constantly run surveys on customer satisfaction which directly contribute to our NPS Scores. Our expert immigration consultants and agents work with the client in mind and are trained to go the extra mile. Transparency and ethical immigration services are our highest priority when it comes to our client’s satisfaction. We contribute to the growth of Africa and its individuals by empowering people to move in this global world. We aim to enable international talent to work and live in Africa while also helping local African talent gain invaluable international experience. We pride ourselves in providing the best immigration services and visa consultation to our clients.
Google Reviews
Shercanda Weaver
3 weeks ago
We are very pleased with IBN services. Candice was our consultant. She was very knowable and highly professional. We ran into a bump in the road in Washington DC. Not only did Candice come up with a solution but also an alternative plan to get us through the finish line if needed. We highly recommend using IBN for your immigration services. Also, we will be using IBN in the near future!
Faheema Issufo
2 months ago
I had an excellent experience working with IBN Immigration Solutions on my Critical Skills Visa application for South Africa. The entire team was professional, responsive, and incredibly supportive throughout what can often be a stressful and complex process.
A special thank you to Alyaa for her dedication, guidance, and constant support from start to finish. Despite a few challenges with documentation and additional requests during the process, the team handled everything efficiently and kept me informed every step of the way.
I truly appreciated their professionalism, attention to detail, and commitment to achieving a positive outcome. I would highly recommend IBN Immigration Solutions to anyone looking for reliable immigration assistance in Africa.
Thank you once again to the whole team!
A special thank you to Alyaa for her dedication, guidance, and constant support from start to finish. Despite a few challenges with documentation and additional requests during the process, the team handled everything efficiently and kept me informed every step of the way.
I truly appreciated their professionalism, attention to detail, and commitment to achieving a positive outcome. I would highly recommend IBN Immigration Solutions to anyone looking for reliable immigration assistance in Africa.
Thank you once again to the whole team!
Mr Japondo
3 months ago
From the initial consultation through to submitting my application, the support I received was exceptional. The team’s knowledge and expertise immediately put me at ease and gave me great confidence throughout the process.
My consultant, Gareth, was particularly outstanding—always responsive and quick to answer any questions I had. His guidance made everything straightforward and stress-free.
Choosing IBN was definitely the right decision, and I would highly recommend their services.
My consultant, Gareth, was particularly outstanding—always responsive and quick to answer any questions I had. His guidance made everything straightforward and stress-free.
Choosing IBN was definitely the right decision, and I would highly recommend their services.
Al Farrimond
4 months ago
Jodie our consultant was super friendly and very helpful. Taking the time to carefully answer in detail all the questions we had about a potential visa application. For the couple of things she wasn’t 100% sure on she checked with a colleague and reverted with answers very rapidly. Totally satisfied with the service we received from her.
Kemal Yasar
5 months ago
Exceptional Service and Support. We are extremely satisfied with the service provided by IBN Immigration Solutions. The team gave us excellent advice and was always available whenever we had questions. Beyond their professionalism, we felt personally well-supported throughout the entire process. Highly recommended!
Sahar Yaşar
5 months ago
Highly Professional with a Personal Touch: Our experience with IBN Immigration Solutions has been outstanding. From the very beginning, their consultants provided us with expert guidance and clear communication. What stood out most was that they were always there for us—we never felt like just another case number. We felt truly looked after on a personal level, which made a stressful process much easier. Thank you to the whole team for your fantastic work!
Kate van Heerden
5 months ago
I had a very positive initial consultation with Jodie at IBN Immigration Solutions. She assisted me with all my questions and was extremely knowledgeable, providing clear and confident answers throughout the consultation. Jodie was friendly, professional, and made the process easy to understand. I left the consultation feeling informed and reassured, and would definitely recommend her services.
Simona Micevska
5 months ago
I am not sure where to begin expressing how grateful I am for all the amazing assistance I received from IBN Immigration Solutions, and a special thank you to Gareth Vos!
I worked with Gareth for both my temporary and permanent residency.
Not only was he extremely professional, but he always made sure to respond to my queries very quickly reassuring me and always looking for solutions to any issues.
I strongly recommend anyone looking for immigration consultants to go with IBN!
Gareth, once again, you are a star! Thank you for everything you did for me and my family!
I worked with Gareth for both my temporary and permanent residency.
Not only was he extremely professional, but he always made sure to respond to my queries very quickly reassuring me and always looking for solutions to any issues.
I strongly recommend anyone looking for immigration consultants to go with IBN!
Gareth, once again, you are a star! Thank you for everything you did for me and my family!
Miguel Elgrano
5 months ago
We used IBN to get permanent residence in South Africa and started the process roughly three years ago. With hindsight I must say that we on ourselves would not have managed to overcome the manifold hurdles of a cumbersome bureaucracy. Every detail seems to be important and there are very specific ways how you are supposed to deliver a seemingly endless stream of documents. However, the team of IBN took as by the hands and was very helpful even with the smallest details. Answering time to questions was close to instantly, the quality of service and advice delivered was outstanding. Namely, I would like to mention Gareth Vos from the Cape Town office. We would recommend IBN `s services without hesitation.
Andrade Lamb
5 months ago
My wife and I needed immigration services and were unsure where to start. Thankfully, we found IBN Immigration Solutions. We contacted IBN and were promptly contacted by Kristin R., who scheduled an appointment with us. Kristin explained our options, and we settled on the best course forward. IBN guided us through every step of our immigration journey and facilitated our embassy appointment and application. We are so happy we found IBN to help us with our SA visa needs. Kristin was knowledgeable, professional, and delightful. Excellent service! We would definitely use IBN again for our visa needs.
marcelle peuckert
1 year ago
I received detailed information and help from Gerhard regarding my Permanent Residence status and the requirements for a Retirement Visa for my husband. His response was super quick. I would not hesitate to recommend Gerhard.
Steve Thomas
1 year ago
Really excellent consultation with Gerhard. He was friendly, helpful and very insightful. He anticipated my questions and had great answers and options for me. Thanks a million!
Frances Weiner
1 year ago
My partner's study visa got rejected and we were urgently needing expert guidance on how to best resolve the matter. Hannah, one of the study visa consultants at IBN was incredibly helpful and offered us valuable advice on our next steps. She was incredibly knowledgable regarding the regulations and requirements involved. We are incredibly grateful for her support.
Fynn Trompeter
1 year ago
Excellent service!
de Preux Yves
1 year ago
They gave me an online meeting and did not even bother showing up at the meeting.
If you cannot attend the meeting, you could at least let your customer know, so that your customer doesn't lose his time making himself available for your online meeting and then wait for nothing.
Very very unprofessional.
If you cannot attend the meeting, you could at least let your customer know, so that your customer doesn't lose his time making himself available for your online meeting and then wait for nothing.
Very very unprofessional.
Trinidad Morán Fajardo
1 year ago
Henry Camp
1 year ago
Had a great experience. Clear instructions to collect the required documents and super easy to submit them through the online portal. Candice and the team were super helpful and communicative the whole way. Visa renewal was successful and before the deadline. Very grateful for a great job.
Alex
1 year ago
I cannot thank the team enough for their exceptional service in helping my wife become a permanent resident. From the clear communication to the thorough guidance on the next steps, they made the entire process smooth and stress-free. Their professionalism and efficiency were outstanding, and I truly appreciate the support they provided. I highly recommend their services to anyone seeking assistance with immigration matters. A big thank you to Gareth and Rebeka for their outstanding work!
Camilla Brotons
1 year ago
Bianca really helped me in getting some answers and also provided great advise on how to proceed with some issues with my visa. I really recommend IBNs services and mostly Bianca!
Syed
1 year ago
I recently had a team meeting with IBN Consultants to discuss the application procedure, and the experience was excellent. The team was professional, knowledgeable, and very thorough in explaining the process. They provided clear guidance, answered all our questions, and ensured we understood each step. Their expertise and attention to detail made the entire procedure much easier to navigate. I highly recommend IBN Consultants for anyone looking for reliable and efficient immigration and business consultancy services!
Nkosinathi Rwexu
1 year ago
Exceptional Service.
Would Recommend Them To Anyone With A Legal Issue.
Would Recommend Them To Anyone With A Legal Issue.
Denise Kohring
1 year ago
Working together with IBN and especially Candice, Muneera and Andreas was a great experience! They always replied very fast and tried to answer all my questions as soon as possible. They also made everything possible they could to speed up processes. The digital communication was as good as the personal one and I'd always use the IBN service again!
Oscar Joseph
1 year ago
Dudu Dlamini-Nyembe
1 year ago
Gerhard Rautenbach was very helpful in explaining the process and requirements for the financially independent PR, further giving alternatives to other options to obtain a PR, such as a retirement visa.
Christophe Lablache
1 year ago
James Dolecki
1 year ago
Gerhard was very easy to work with-knowledgeable and professional. He answered all my questions, and responded back to emails in a timely manner. Prices also were very good
Bitsar Wezzy Banda
1 year ago
I reached out to IBN Immigration Solutions with a query, and to my surprise, they responded within less than 12 hours with comprehensive guidance. They took the liberty of elaborating on my issue even before scheduling an appointment or booking a consultation.
A heartfelt thank you to IBN Immigration Solutions for their swift efforts and incredible support in assisting me with my visa application challenges. Their professionalism and dedication mean so much to me, and I take great pride in choosing their services to navigate the process of securing my Critical Skills Permit.
I would like to especially commend Mr. Andreas and his associate, Mr. Simon, for their exceptional attention to detail and efficiency in addressing client concerns. IBN Immigration Solutions has truly earned my trust, and I highly recommend their reliable services to anyone in need of immigration assistance. They are undoubtedly my go-to service provider
A heartfelt thank you to IBN Immigration Solutions for their swift efforts and incredible support in assisting me with my visa application challenges. Their professionalism and dedication mean so much to me, and I take great pride in choosing their services to navigate the process of securing my Critical Skills Permit.
I would like to especially commend Mr. Andreas and his associate, Mr. Simon, for their exceptional attention to detail and efficiency in addressing client concerns. IBN Immigration Solutions has truly earned my trust, and I highly recommend their reliable services to anyone in need of immigration assistance. They are undoubtedly my go-to service provider
Neels van Tonder
1 year ago
I have Received excellent and expert service from IBN Immigration Solutions.Supper fast and without any hustle,i would recommend IBN.to everyone.
Thank you Jodie Johnson
For your grate service 😜
Thank you Jodie Johnson
For your grate service 😜
Irmela Pfohl
1 year ago
Maxime Calot
1 year ago
It took me two years to get a visa with IBN. I first had a very unprofessional consultant who mislead me and didn't take required actions in due time, this led to an application failure.
After complaining, I was assigned to another consultant and had to start the process all over again, as well as paying a new round IBN fees. I eventually got my visa but had to use my personal network and lots of energy to get it in due time.
On overall, my feeling is that my IBN consultants were very nice and helpful, but lacked connections and advising expertise to help me make the process smooth. It has been very painful and I had to pay IBN fees twice to get my visa, while they initially failed to their duty.
After complaining, I was assigned to another consultant and had to start the process all over again, as well as paying a new round IBN fees. I eventually got my visa but had to use my personal network and lots of energy to get it in due time.
On overall, my feeling is that my IBN consultants were very nice and helpful, but lacked connections and advising expertise to help me make the process smooth. It has been very painful and I had to pay IBN fees twice to get my visa, while they initially failed to their duty.
Soneé John
1 year ago
K I
2 years ago
They are great professionals and gave us proper advices. I strongly recommend them.
Andriamamonjy Fiaferana
2 years ago
Gerhard was very knowledgeable and helpful. He explained everything in detail and could give us all the necessary information in the short time we had.
Godfrey Chinye
2 years ago
Jodie was very helpful in giving us all the information we needed to make our decision regarding applying for a temporary visa. She was very timely in giving us the necessary feedback we needed to move forward with our application.
Lutz Weigand
2 years ago
I was in contact with Bianca Nicholls from IBN.
It was a pleasure to work together with her. Every one of my questions was answered immediately. She took care of everything immediately, always informed me directly about the next steps and the timing was really excellent.
I feel that I am in very good hands and can only recommend IBN to everyone.
Thank you again Bianca for the great help and support.
It was a pleasure to work together with her. Every one of my questions was answered immediately. She took care of everything immediately, always informed me directly about the next steps and the timing was really excellent.
I feel that I am in very good hands and can only recommend IBN to everyone.
Thank you again Bianca for the great help and support.
Viiziua Ndjoonduezu
2 years ago
Great experience with @Jodie, she is extremely helpful and informative. Overall they are providing me with excellent services
Liam Gabriel Ullrich
2 years ago
Hannah and Jodie were incredibly professional with their service, and answered all of our immigration questions and concerns. I would highly recommend their IBN Immigration Solutions for their comprehensive and thorough assistance.
Hannah, Jodie, thank you for all your assistance with South African-Ireland Immigration!
Hannah, Jodie, thank you for all your assistance with South African-Ireland Immigration!
Marei Markmann
2 years ago
I highly recommend IBN Immigration Services, particularly Jodie. She has been an incredible support throughout the process, consistently quick to respond and exceptionally knowledgeable about all visa-related matters. Her expertise and dedication made a significant difference
Falak Khan
2 years ago
I am very grateful with IBN Immigration service Advisers and their staffs for their unending help for my Holiday VISA from India to here South Africa VISA extension too, Ms.Jodie Johnson organise me Ms. Muneera Fortune she is fully my Whole pack Application taking care about every step by step completing my documentation very professionally, she guided me through every step of the process with clear communication and prompt responses to my questions with email, she made this journey a lot less stressful for me and I'm forever grateful. Excellent and supportive nature, appreciation very pleasant experience ( Ms. Muneera Fortune ) she is sending her company side person Faeez he help me to submitting in Johannesburg VFS centre my visa extension application. whole my processor she is taking care about 100% full. Thank you!!....
I highly recommend IBN.
I highly recommend IBN.
Saeed F. Abubakar
2 years ago
Excellent assistance!
Geertje Van den Broeck
2 years ago
Martin Ruppel
2 years ago
The service provided was inadequate.
Mr. Krensel stopped communicating with us after the initial contact, even when employees made blatant mistakes.
IBN passed on incorrect information to us, for example that the certificate of good conduct does not require an apostille.
That's why we only applied for a certificate of good conduct without an apostille.
The application package was then released without an apostille as "checked" by professionals, only to suddenly be informed a month later and just three working days before the appointment at the embassy in Lisbon that an apostille was necessary. IBN was unable to reach the embassy for three months to obtain important information.
This led to the cancellation of the appointment at the embassy and a six week delay. Our clerk didn't know that you can't subsequently add an apostille to a certificate of good conduct without a signature, since it's not the content but the signature that is authenticated, actually basics in this business. Instead, we were told British companies that could supposedly apostille German documents quickly, which is not legally possible.
In addition to the lack of expertise, there was also notorious unreliability when it came to recalls.
Conclusion: Wasn't worth the money.
Mr. Krensel stopped communicating with us after the initial contact, even when employees made blatant mistakes.
IBN passed on incorrect information to us, for example that the certificate of good conduct does not require an apostille.
That's why we only applied for a certificate of good conduct without an apostille.
The application package was then released without an apostille as "checked" by professionals, only to suddenly be informed a month later and just three working days before the appointment at the embassy in Lisbon that an apostille was necessary. IBN was unable to reach the embassy for three months to obtain important information.
This led to the cancellation of the appointment at the embassy and a six week delay. Our clerk didn't know that you can't subsequently add an apostille to a certificate of good conduct without a signature, since it's not the content but the signature that is authenticated, actually basics in this business. Instead, we were told British companies that could supposedly apostille German documents quickly, which is not legally possible.
In addition to the lack of expertise, there was also notorious unreliability when it came to recalls.
Conclusion: Wasn't worth the money.
Heather Nuskind
2 years ago
Kristin was wonderful! She was incredibly personable and took time to explain the process. She provided great recommendations to ensure a smooth process. Absolutley would recommend!
Megan Steyn
2 years ago
Even though I didn’t make use of their Services, Kristin was so helpful and answered all of my questions speedily. And I have gotten much help from her. Thank you
mashingaidze isaiah
2 years ago
These guys are absolutely amazing.
From Kristin and her team, it's totally worth it, the updates twice a month, a smooth process hassle free and totally worth every dime.
I can't express how grateful I am, they are more than just a consultancy business but they're always ready to meet clients half way. No other immigration service compares even close and no exaggeration but true legends.
From Kristin and her team, it's totally worth it, the updates twice a month, a smooth process hassle free and totally worth every dime.
I can't express how grateful I am, they are more than just a consultancy business but they're always ready to meet clients half way. No other immigration service compares even close and no exaggeration but true legends.
Nthabiseng Sekhoyana
2 years ago
Andrea Rodrigs
2 years ago
Excellent service. Third time we use this firm to renew our visas. Highly recommendable.
Thorsten Kuckuck
2 years ago
Thanks to Gareth, Marthe and Rebeka and the team from the IBN office in Cape Town. After a long journey my PR has been issued today. Your relentless efforts, timely follow ups and constant support made me feel very comfortable.
Blaine Smith
2 years ago
Kristin from IBM has been excellent in advising us on how to about successfully applying and obtaining different kinds of VISA. Leaning on her own personal experience is what we feel is most valueble. It's great to have someone in your corner who knows exactly what they are doing! IBM is in your corner for sure!
Jane Schweichler
2 years ago
Working with IBN has been a positive experience and I had the pleasure of working with Jodie and Candice for my visa processing application. They are knowledgeable, well-informed, and provide guidance throughout each step of the process. I was thoroughly impressed by IBN's support consultation, timeliness, resources, and thought partnership.
Eudson Bambo
2 years ago
I had the pleasure of working with Lunga recently on my PR application and I really appreciate his professionalism and IBN’s quality assurance process which contributed to a successful submission. Thank you Lunga and IBN
Jacob Hatfield
2 years ago
I had the pleasure of working with Mr. Mofana and Mr. Rautenbach, as well as Alakhe, for my volunteer visa application! They were very attentive and quick to respond to all my questions! They really streamlined the process of developing my application and procuring the necessary documents! I could have never been able to create such a strong application on my own and they helped me navigate the process and all its complexities! They were kind and encouraging throughout, and did so much to put me at ease during the process! They have also been a source of encouragement in the time after my visa interview! I cannot recommend IBN enough and the staff that assisted me in the process of immigrating from the USA to South Africa!
Kamal Durant
2 years ago
Gerhard has been fantastic during my whole process of the residency visa. He has also been super patient with me.
Simon Broadhead
2 years ago
Jodie was super-efficient. She scheduled a Teams meeting with me in the UK and answered all my questions in a few short minutes via an online face-to-face meeting. She has a vast knowledge of all the visa application processes in South Africa and filled me with confidence that IBN are indeed a highly professional organisation and, compared to others in the market, represent remarkably good value for money. Would thoroughly recommend.
Michael Moyo
2 years ago
Best in the game. Helpful and genuine people...
Onassis G
2 years ago
Very professional and efficient. Great value. Highly recommend. Thank you Candice.
Victor Mallet
2 years ago
Deborah Talley, M.Ed.
2 years ago
My family's recent successful applications for Visas in South Africa was facilitated by Malunga Mafana! From the beginning of the process Lunga provided information and answered my questions (as often as I asked). He helped me to understand the legal requirements and the reasons for them as well.
I would highly recommend this organization and specifically, Mr. Mafana, to anyone seeking assistance for Visa applications to South Africa.
Please know that I do not regularly post Google feedback, because I want to only associate my endorsement with services or organizations which I am confident will produce a process and an outcome worthy of my five star endorsement.
Therefore it is my pleasure to post this feedback!
I would highly recommend this organization and specifically, Mr. Mafana, to anyone seeking assistance for Visa applications to South Africa.
Please know that I do not regularly post Google feedback, because I want to only associate my endorsement with services or organizations which I am confident will produce a process and an outcome worthy of my five star endorsement.
Therefore it is my pleasure to post this feedback!
Detlev Boison
2 years ago
Jodie from IBN Immigration Solutions provided me with expert advise. I appreciated her timely, knowledgeable, and professional communication.
Sonia Malczyk
2 years ago
Gareth and team at IBN Immigration Solutions have been incredibly helpful with all my visa applications in the last several years (as a Canadian living in Cape Town). I would recommend them without hesitation if you are looking to take some of the stress away of dealing with visa applications and SA Home Affairs!
Simon Harrison
2 years ago
Gareth, Rebeka and the team at IBN did an outstanding job - thank you!
Phil Robotham
2 years ago
Thorough and efficient.
Gareth and the team have provided excellent services levels throughout my visa journeys (plural). From intra-company to spousal and through changing and challenging conditions he has offered excellent guidance and I would highly recommend his services.
Gareth and the team have provided excellent services levels throughout my visa journeys (plural). From intra-company to spousal and through changing and challenging conditions he has offered excellent guidance and I would highly recommend his services.
Marie Lys
2 years ago
Kristin has been tremendously helpful in giving us feedback and advice when big obstacles were found along the way of our Immigration journey for our family. I am very thankful that she's been responsive and helped us explore routes that we had not yet considered. Her knowledge and experience on the processes are tremendous. The journey to Permanent Residency is still on :-) but we are slowly (and hopefully surely) getting there. Thousands thanks
Sina Fischbacher
2 years ago
IBN has helped me with several visa related questions, issues and also assisted with visa extensions. They have always been super helpful and I will definitely reach out to them in case I ever need assistance again. Especially Alakhe, Melissa and Radiyah are such helpful and lovely people! Can recommend to anyone in need :)
Balázs Pajter
2 years ago
I had the chance to have a consultation with Gerhard and he helped me a lot to make a decision about my visa. He is super helpful, quick to respond and he can answer all of your questions. I'd totally recommend him and the services of IBN if you face difficulties with evaluating your visa options or if you need professional help for your visa application.
Nathan Kanhukamwe
2 years ago
Excellent service, responsive and dynamic. I highly recommend.
Y M
2 years ago
I have successfully obtained my visa with a great help from Malunga from IBN. It was such a pleasure working with him. He was quick to solve the issues even when we came across some troubles along the way.
I am very grateful for him as well as Kristin and Andrea to support me getting this visa. I’m looking forward to working with them on my next chapter too!
I am very grateful for him as well as Kristin and Andrea to support me getting this visa. I’m looking forward to working with them on my next chapter too!
Elisha Karambakuwa
2 years ago
Great Service from Marthe, Rebeka and Gareth. Thank you for your patience and resilience regardless of all the hurdles and delays.
Georg van Husen
2 years ago
Kristin is exceptionally knowledgeable and highly experienced in her field. She took the time to ask the right questions, providing us with valuable, clear, and objective advice — even when it meant there wasn’t an immediate business opportunity for her. Her guidance helped us make informed decisions about the best path forward and the timing that would work for us. We greatly appreciate her honesty and expertise, and we’ll definitely be turning to her when the time is right for us to proceed. Highly recommended!
Jeffrey Johnson
2 years ago
Both Kristin initially and then Candace were tremendously helpful in getting my mother’s Retirement Visa. We are not done working with them and look forward to getting mom’s permanent residency as well as my temporary and permanent residency as well. Money well spent!
Kallia Stergianos
2 years ago
We have been working with Jodie and IBN for over a year now and they have assisted us with various immigration related processes including visa extensions. Currently Jodie is assisting us with a spousal visa application. She has already helped us make decisions and navigate the process more smoothly. I recommend working with her if you want the best outcomes and to avoid unnecessary delays. Her experience and advice has been invaluable navigating an admin heavy and complicated process. Thank you Jodie!
Leonie Hofstra
2 years ago
Kristin from IBN Immigrations has been increadible! She has been very helpful and knowledgable with regards to all the ins and outs about the different visas and any recent changes. Can definitely recommend when going through the sometimes very difficult process of getting the correct visa.
Larske Soepnel
2 years ago
Clint D
2 years ago
Candice Hendricks with IBN Immigration Solutions was very attentive and knowledgeable in my quest to obtain a residence visa in South Africa. I had everything I needed when I went to the Consulate in NY and was approved in less than three weeks.
thanks again
Clint D
thanks again
Clint D
Nicole Naicker
2 years ago
We approached IBN primarily to ensure that our documents would be in order before making a half a day journey to the embassy in Sweden and then discover that documents are not adequate and thus resulting in us needing to drive all the way back on another day. These pain points were communicated clearly in our first consultation.
We sent all the required documentation through most documents were checked well in advance of the appointment.
We were extremely disappointed with:
1. Our appointment was scheduled for Monday 9:30am. The document application was only sent to us on the morning of Friday @ 10:29 – after us having to request this when not sent as promised- which only gave us that day (during working hours) to then need to review, understand and revert with questions during the consultants’ working hours. We could not interface on Monday before the appointment as we were driving, had no access to a computer/ printer if needed therefore all issues would have needed to be resolved during that Friday. This as a level of service is unacceptable as all necessary documents were uploading in advance, the application pack could have been sent in advance to be reviewed within the week and clarify any uncertainties.
2. The form was sent with instructions –print as is, replace specific documents and sign where needed. However, at the embassy we were informed that the printed out filled in form is unacceptable and we then needed to redo the entire thing by hand. As an immigration service this should be a key aspect known to IMMIGRATION consultants. It would require a SINGLE PHONE CALL to clarify how to submit the form.
3. The other key aspect is proof of marriage being adequate. The entire visa application is based on this relationship and being able to prove that it is so. I would have expected, again, for experienced visa consultants to be able to advise us accordingly, this is not what happened. We found out at the appointment that what we had with us was not acceptable and that there is a commonly used document which is required instead. We had never heard of this before but after some very SIMPLE google steps we found this information. Again, if the entire application is based on a key document, we would expect that such document would be thoroughly checked, that a simple google search or call to the embassy on your part would have been sufficient to clarify what we needed to actually submit the form. Instead, we had to now do the exact thing we wanted to avoid – after the appointment we need to go to the Tax office and request the actual acceptable document in order for them to process the visa.
IBN did not reduce our stress, did not improve the efficiency of the visa application process, demonstrated clearly that there is almost zero knowledge on how the process works here in Sweden.
The issues are key aspects which any logical person would expect from an immigration consulting service.
After our initial conversation the picture painted was a false reflection of the service provided.
Essentially the work and stress that we had to undergo had we not hired consultants was the same except that we paid for something we did not fully receive.
After complaining we received placations with excuses and the generic response of we would like to improve but no offer at all to even partially refund us due to their clear lack of knowledge and delivery in this instance(see response below).
The company states "people are the essence of their brand" -
The response from the owner below clearly shows a lack of accountability and integrity as well as a gap in their business practice- what is more reliable in an ever changing industry - a direct call to the authority to clarify uncertainty or relying on "latest" submissions? It also says there is a misunderstanding of the service provided- they DID NOT ensure the application's "proper preparation in accordance with current laws and best practices" as they were clearly IGNORANT to these.
We sent all the required documentation through most documents were checked well in advance of the appointment.
We were extremely disappointed with:
1. Our appointment was scheduled for Monday 9:30am. The document application was only sent to us on the morning of Friday @ 10:29 – after us having to request this when not sent as promised- which only gave us that day (during working hours) to then need to review, understand and revert with questions during the consultants’ working hours. We could not interface on Monday before the appointment as we were driving, had no access to a computer/ printer if needed therefore all issues would have needed to be resolved during that Friday. This as a level of service is unacceptable as all necessary documents were uploading in advance, the application pack could have been sent in advance to be reviewed within the week and clarify any uncertainties.
2. The form was sent with instructions –print as is, replace specific documents and sign where needed. However, at the embassy we were informed that the printed out filled in form is unacceptable and we then needed to redo the entire thing by hand. As an immigration service this should be a key aspect known to IMMIGRATION consultants. It would require a SINGLE PHONE CALL to clarify how to submit the form.
3. The other key aspect is proof of marriage being adequate. The entire visa application is based on this relationship and being able to prove that it is so. I would have expected, again, for experienced visa consultants to be able to advise us accordingly, this is not what happened. We found out at the appointment that what we had with us was not acceptable and that there is a commonly used document which is required instead. We had never heard of this before but after some very SIMPLE google steps we found this information. Again, if the entire application is based on a key document, we would expect that such document would be thoroughly checked, that a simple google search or call to the embassy on your part would have been sufficient to clarify what we needed to actually submit the form. Instead, we had to now do the exact thing we wanted to avoid – after the appointment we need to go to the Tax office and request the actual acceptable document in order for them to process the visa.
IBN did not reduce our stress, did not improve the efficiency of the visa application process, demonstrated clearly that there is almost zero knowledge on how the process works here in Sweden.
The issues are key aspects which any logical person would expect from an immigration consulting service.
After our initial conversation the picture painted was a false reflection of the service provided.
Essentially the work and stress that we had to undergo had we not hired consultants was the same except that we paid for something we did not fully receive.
After complaining we received placations with excuses and the generic response of we would like to improve but no offer at all to even partially refund us due to their clear lack of knowledge and delivery in this instance(see response below).
The company states "people are the essence of their brand" -
The response from the owner below clearly shows a lack of accountability and integrity as well as a gap in their business practice- what is more reliable in an ever changing industry - a direct call to the authority to clarify uncertainty or relying on "latest" submissions? It also says there is a misunderstanding of the service provided- they DID NOT ensure the application's "proper preparation in accordance with current laws and best practices" as they were clearly IGNORANT to these.
Suliman Dangor
2 years ago
Timely and efficient, clear communication, accommodated change in scope, exceeded expectations.
Athol Trickett
2 years ago
We contacted IBN with the ill-defined thought of returning to Africa. Gerhard helped us to evaluate a number of options before settling on the one that made the most sense for us. He was very patient in assisting us, his follow-up was efficient, always on time and very detailed. I would recommend him to anyone needing to understand and evaluate options to short and longer term immigration.
Rosemary Alles
2 years ago
Jodie was delightful and competent. Enjoyed the consult. Clear, concise and unambiguous explanations of the various VISA categories.
Semoko Semoko
2 years ago
I had a meeting with Gerhard, and he was professional, communicated effectively, and provided much-needed clarity on South African immigration policies. To my surprise, the consultation was free.
Donna
2 years ago
I recently had the pleasure of using IBN Immigration Services for my visa application, and I must say, the experience exceeded all my expectations. From the beginning, Candice Hendricks, my consultant, was incredibly helpful. Her quick responses, expertise and guidance made the process straightforward and my overall stress was minimal. She ensured all my paperwork was meticulously in order, which undoubtedly contributed to the swift processing of my visa. I trust and highly recommend IBN Immigration.
Aki I rock
2 years ago
Herbert Sansole
2 years ago
Used services for a corporate work Trip to Thailand, superb hassle-free support from IBN in collating the documentation and preparing for the submission of the application. Regular updates provided & with the immense knowledge on immigration top of the class advice & guidance is given. Kudos to Gareth Vos & Team.
Micha Dettmer
2 years ago
I recently had a consultation with Gerhard and I wanted to leave a positive review. Gerhard's advice was insightful and helpful. He offered solutions that were tailored to my specific needs.
Overall, I had a great experience with Gerhard and would highly recommend him to others.
Overall, I had a great experience with Gerhard and would highly recommend him to others.
David M.
2 years ago
Perfect Process of Visa Application for Namibia, always reachable, fast feedback, weekly updates. Fully recommandable
Sabrina Grech
2 years ago
I had a great free consultation with Gerhard at IBN Immigration Solutions. He was efficient and courteous and was very helpful in helping me to see if I am eligible for a visa. Should I decide to go ahead, I will certainly use their services. I highly recommend.
Laif Lebas
2 years ago
Absolutely amazing service with Malunga Mofana who guided us along every step of the way of submitting a business visa and accompanying spousal visa. He knows exactly what he is doing, helped us gather the right documents, created and clear structured follow-ups and was always kind, professional and warm-hearted. Thank you very much!
Jemimah Wright
2 years ago
Gareth and the team have been so helpful in the visa process, and are always kind and professional. I highly recommend!
Rudy Martin
2 years ago
I would like to thank Jodie Johnson for an exceptional job in assisting me with getting my temporary residence visa. Communication throughout the process was excellent and she took care of everything. I strongly suggest anyone moving from the US to SA use her services and have the visa done in the US. From the time of our appointment till receipt of passport with visa inside took less than 2 weeks.
Thanks for all you have done and if it’s ever needed in the future I will definitely use her services again.
Thanks for all you have done and if it’s ever needed in the future I will definitely use her services again.
Cath S
2 years ago
IBN has been very helpful navigating the requirements. They are responsive when I ask questions, and I have had good positive outcomes!
Cristina Salva
2 years ago
I would personally recommend their services anytime. Gerhard provided me with guidance and all the necessary information I would need for my needs. Gerhard, was able to calm my nerves. It has been such a pleasure talking with him and I will use their services.
Char P
2 years ago
The premium service was definitely the best choice.
I have to say, Jael, that I am quite IMPRESSED with the service that your company provides, and sending a representative to meet with up with your clients to assist just really makes the process LESS stressful. I've shared IBN's information with a lot of people, and will continue to do so.
Once again, thank you so much for YOUR assistance as well. You, Jael, are a GREAT asset to IBN! I hope they know this!
I have to say, Jael, that I am quite IMPRESSED with the service that your company provides, and sending a representative to meet with up with your clients to assist just really makes the process LESS stressful. I've shared IBN's information with a lot of people, and will continue to do so.
Once again, thank you so much for YOUR assistance as well. You, Jael, are a GREAT asset to IBN! I hope they know this!
Bryson Polhill
2 years ago
Fiona Shields
2 years ago
Our initial consultation with Gerhard
Rautenbach at IBN was very detailed and thorough. He excelled at being patient and answering a myriad of questions. Very pleased!
Rautenbach at IBN was very detailed and thorough. He excelled at being patient and answering a myriad of questions. Very pleased!
Andrew McGarrity
2 years ago
Extremely professional and ready with all the answers in a very complicated visa process.
Rosie Johnson
2 years ago
Working with Melissa accompanied by Alakhe on a large and very urgent project, involving quite a number of moving parts was nothing other than a pleasure - and importantly a great success, and perfect results. No issue was left unresolved, very proactive in contacting relevant authorities and following up, ensuring our client's needs were met to the high standard expected - all whilst being a pleasure to cooperate with in our communication. A real pleasure, strongly recommended - and look forward to our further cooperation shortly! :)
Katka Búřilová
2 years ago
I had absolutely phenomenal experience - most invested, well informed people with a truly humane approach. I will be using them and only them to help me with anything immigration and visa related from now on
Michael Dehn
2 years ago
IBN Immigration Solutions have been very reliable and efficient in handling visa, critical skills and permanent residency applications. In particular Gareth and Rebeka have been diligent and precise in their work, and the positive outcome speaks for itself. On the other hand Andreas Krensel keeps a close eye on policy changes and updates and his advice has been valuable and useful.
Ali A. Abdi
2 years ago
I have greatly enjoyed talking to Gerhard, he was courteous professionally informed and proficient, and elevated my already constructive opinion (as I found online) about IBN Immigration Solutions. I will be more than happy to work with Gerhard and his colleagues in the future.
Joe Cucinotta
2 years ago
IBN and Gerhard were a great help in obtaining my study visa for South Africa. Very professional and timely due to the urgency of my situation. 10/10 would recommend them
Stephen E
2 years ago
I had contacted IBN Immigration Solutions, among several other service providers, for an initial assessment regarding South African retirement visa application. The response from IBN’s Jodie Johnson to my enquiry was prompt and relevant. Her initiative to quickly set up a free online consultation via Teams was quite thoughtful and added a rare personal touch to the whole interaction. Needless to mention that the consultation went really well and the information she provided me in a follow-up email will be very helpful as I prepare myself to start the visa application process soon.
Camille Wehrli
2 years ago
I can only highly recommend IBN Immigration Solutions. Malunga's help was really precious during the whole process for my VISA. He was efficent, quick and always available. I can't thank him enough for his job!
Marloes van der Poel
2 years ago
Veronika Hellmann
2 years ago
Can’t thank this company enough for the service that is provided. Gareth brings clarity to all my question without asking for the payment first.
I appreciate your help and wishing you the best clients.
I appreciate your help and wishing you the best clients.
Danie S
2 years ago
My relationship with IBN did not start well and my request for documents was manhandled to the point of my loosing 9 months on what would have been a normal schedule . However , On departure of the original employee, I was assigned to Miss Jodie Foster , who recovered the whole process, kept me in touch every step of the way and delivered on her promises and adjusted schedule. So notwithstanding the earlier mishaps, i would definitely recommend using the services of IBN , who owned the mistakes of the earlier employee and corrected them successfully. I also would recommend Jodie , who was efficient and possesses a nice bedside manner , which helped my stress levels.
FoXTiSiTY
2 years ago
Jodie Johnson at IBN was really helpful by helping me to get our Unabridged Marriage certificate. We'll also be using IBN to apply for our visa's later this year
Matthew Leckie
2 years ago
Gerhard has been excellent to deal with, very quick to reply and knowledgeable on all topics we have asked about, highly recommended!
Frederik Herten
2 years ago
Beatrice Tolen
2 years ago
At the beginning I had a lot of delays due to IBN Immigration Solutions staff. After that I was assisted by Gareth and he resolved the issues quickly and efficiently. He is also helpful and friendly.
Robert Bryson
2 years ago
Efficient and timely service from Jodie Johnson.
Johannes Tobias
2 years ago
Many thanks to Gareth and the team for helping me apply for my visa. Great job.
Salman Sarwar
2 years ago
Great support by Gareth and team. Got my visa processed smoothly and successfully. No hassle. Would recommend!
Kate Miller
2 years ago
I cannot recommend Garth Vos and IBN enough; I have had the pleasure of working with Garth for many many years trying to get my countless visas and permanent residency.
Finally, our journey has come to an end with the best outcome possible.
Thank you to the whole team and if i ever need anything immigration related again this is the only place I will go to.
Finally, our journey has come to an end with the best outcome possible.
Thank you to the whole team and if i ever need anything immigration related again this is the only place I will go to.
H.P.C.
2 years ago
Andreas Krensel and his team (especially Candice) did a flawless job with my pensioner visa. From the friendly initial contact via Teams through to completion, everything went smoothly and quickly. I can recommend IBN at any time without reservation.
Phil Beekhuijsen
2 years ago
Absolute pleasure to speak with Gerhard. Clear throughout.
Vikhyat Sharma
2 years ago
Excellent advice from IBN Immigration Solution with regards to our son visa issues. I really liked the detailed response and how quickly Gareth responded to our queries. Would definitely recommend using them for any immigration related issues.
Mikaelle de Oliveira
2 years ago
Jodie has been very helpful and patient, highly recommend!
Abdulrahman Qattan
2 years ago
I rarely write a review, but I have to say thank you to Andreas for taking the time to provide a professional and direct consultation.
Thank you so much Andreas much appreciate it!
Thank you so much Andreas much appreciate it!
Lynn Brammer
2 years ago
Dealing with Simon Carletti from IBN Immigration Solutions was a pleasure. They do offer the free assessment as advertised. Good response times for replies to emails and generally very efficient and helpful.
Lynn Brammer - KZN
Lynn Brammer - KZN
Condae McCary
2 years ago
I am immensely grateful to IBN Immigration Solutions and, in particular, Malunga for his outstanding assistance in securing my family's visas for our relocation to South Africa. From the moment we engaged their services, Malunga demonstrated unparalleled professionalism and dedication. His customer service exceeded our expectations, with prompt responses to our inquiries and a willingness to address any concerns we had along the way. Malunga's expertise in immigration matters was evident as they navigated us through the complexities of the visa application process with ease.What truly stood out was Malunga's commitment to ensuring our needs were met and our expectations exceeded. His proactive approach and attention to detail instilled confidence in us throughout the entire process.Thanks to IBN Immigration Solutions and Malunga, our transition to South Africa has been smooth and stress-free. I highly recommend their services to anyone in need of immigration assistance.
Gordon McCallum
2 years ago
I had a 1 hour meeting with Jodie and Gerhard at their CT offices last week.
The information they both provided during the meeting was very useful for me, and the follow up email reinforced this.
I will be back in touch once I actually retire to CT in 12 -18 months.
Thanks.
The information they both provided during the meeting was very useful for me, and the follow up email reinforced this.
I will be back in touch once I actually retire to CT in 12 -18 months.
Thanks.
Ozer Hossen
2 years ago
Excellent clear advice. Thanks Jodie
Nina B
2 years ago
kallia stergianos
2 years ago
Jodie at IBN helped me get my Letter of Non-Impediment on short notice. She was extremely helpful, responsive and managed to get me the document within a short time frame. Her communications were professional, friendly and she kept me up to date every step of the way. I received a copy of the document via email and the original was couriered to me within a day.
Icard Henry
2 years ago
Rae Szapira
2 years ago
I had the pleasure of having Jodie assist me with reregistering a birth and then getting an unabridged birth certificate, the process was simple and easy and she made sure to provide consistent updates. Highly recommend.
Mason Wild
2 years ago
I cannot recommend IBN highly enough for visa application processes! Their team possesses an extraordinary depth of experience and knowledge that significantly simplifies navigating the complex landscape of applications. Interacting with Gerhard was an utter delight — his customer service, diligence in follow-ups, and expertise are unparalleled. My family and I are eagerly anticipating the receipt of our Permanent Residency and the commencement of our new chapter in South Africa. A heartfelt thank you to the entire IBN team for your invaluable assistance!"
Wild Sue
2 years ago
Jodie and Hannah were super helpful and able to give me a lot of info to work with!
Marko Londa
2 years ago
Great advice and guidance.
Dawie van der Westhuizen
2 years ago
Frank Wilson
2 years ago
I really appreciate the level of professionalism and integrity of service I got from this organization. They did exactly what they said. Kept me updated along the way. Thank you Jodie in particular.
Jim Heyes
2 years ago
Gareth and Rebeka are tireless advocates in a very challenging immigration process, their efforts are much appreciated!
Craig Agulhas
2 years ago
Kristin at IBN in Gardens, Cape Town was incredibly helpful and knowledgeable. She was eager to arrange a meeting and happy to assist us. Once we arrived at her office, we felt welcome and important as she showed a keen interest in our case. Kristin answered all our questions and offered valuable insight and advice. Incredible service, with a warm, kind smile. Thank you Kristin, we will be back soon enough.
Robert Simmonds
2 years ago
My foreign life partner and I struggled to find a way for her to achieve a degree of permanence on South African soil, so she could begin to build a new life here. Kristin Rasool of IBN Immigration Solutions helped us as she had walked this path herself to remain with her South African partner in their beloved Cape Town. Kristin empathically charted the options we could follow and how to prepare for obstacles we might encounter along the way. She communicates clearly, concisely and in a manner that displays deep insight into the complex political and social issues surrounding the local immigration terrain. My partner and I are still at the beginning stage of our journey but feel confident we have in Kristin someone who can act as a guide along the way.
Pandurang Gosavi
2 years ago
I would say, IBN is definitely a HIGHLY recommended South African Immigration Agency. A big applause and very grateful to Gareth Vos and Rebeka Rolph for their efforts and assistance to my visa application. They are truly knowledgeable, skilled and has empathy throughout the process. No doubt, the recommendations of their clients speaks for itself.
Especially thanks for Gareth Vos, As I liked the way of his approach towards the solutions and guidelines to the clients to understand the application process and it's requirements.
God bless you more and thank you from the bottom of my heart.
All the Best 👍
Best Regards
Pandurang Gosavi.
Especially thanks for Gareth Vos, As I liked the way of his approach towards the solutions and guidelines to the clients to understand the application process and it's requirements.
God bless you more and thank you from the bottom of my heart.
All the Best 👍
Best Regards
Pandurang Gosavi.
Haley Smith
2 years ago
Being referred to IBN has been a LIFE SAVIOR. Gareth was quick to respond, thorough, and incredibly patient with me as I navigated my situation and asked him question after question. He has given me such peace of mind and confidence in my decisions moving forward in what is otherwise a complicated and ambiguous situation. I cannot recommend IBN's services enough.
Vanessa M
2 years ago
IBN assisted us with my partner's Permanent Residence application. Great service, they kept us up to date every step of the way. Recommend their services.
Emma Muller
3 years ago
I would like to extend a special thanks to Jael Mutombo, Immigration Consultant at IBN Immigration, for her professionalism and meticulous work in preparing my application following a long drawn process which resulted in my work visa being issued for 5 years. Thank you Jael for your guidance, endless patience and great service!
Rebecca Winstanley
3 years ago
Although they couldn't help me directly with my issue I was offered some advise that will hopefully help
Zandile Moyo
3 years ago
Melissa Brown
3 years ago
I needed some really quick assistance on an eVISA and Jodie was excellent in coming back to me with clear actionable information. Highly recommend IBN for your VISA assistance and questions.
Weronika Dabrowski
3 years ago
Kristin was super helpful and answered all the questions I had! Thanks so much Kristin.
15raaghu
3 years ago
Thanks to their professional service, I was able to get my visa to South Africa. The people provide excellent service in terms of visa processes and documentation. They also follow-up very diligently. I am very happy with the service.
Mary Alden
3 years ago
We are very pleased with the support we received all along the way from an initial visa application through the renewal process. We were assisted all along the way. Representatives were always accessible and attentive to our needs and questions.
alexander sabalczyk
3 years ago
Gareth has been an incredible VISA consultant. He has such vast knowledge, is focussed on every detail and works incredbily hard. He always has the best outcome in mind, works goal orientated and is super customer centric and a great communicator. Would not do my VISA with anyone else. 5 Stars
Faraz Ahmed
3 years ago
Excellent knowledge related to SA visa categories , professional help given
Emily Abendanon
3 years ago
IBM have always been consistent and always very knowledgable. They are professional and quick in responding to anything. Kristin happily gave me on many occasions her free time to answer all my immigration queries. Thank you!
Ruxandra Dawson
3 years ago
I would definitely recommend IBN. Kristin was very insightful and helpful through her assessment and advice. She was very professional and through her experience in the process I think she would be the right person to guide one through the visa application process.
Jestin
3 years ago
Jestin was extremely helpful and generous with her time, when it came advice regarding my Souh African visa. In the end, I did not use her services, electing to depart the country before it expired, but I wouldn’t hesitate to use her should the need arise.
Ben Smyth
3 years ago
One of the best service providers I've found across advisory sectors in South Africa. Unbelievably prompt in their responses and no sacrifice of thinking/consideration. My family and I will be forever grateful to Gareth and the team.
Thomas Simmons
3 years ago
Kristin gave us fantastic advice for immigrating to South Africa. She was a fast communicator, her emails were clear and she went over and beyond to answer all our questions. Thank you! I would highly recommend this service to anyone in need of a professional immigration solutions. Kallie
Dirky Bemboy
3 years ago
I will start simply by commending, and recommending IBN Immigration Solutions to anyone!
The way that they professionally help you throughout your journey is second to none!
Gareth, thank you for all your advises and guidance. Your professionalism and empathy really made me feel comfortable despite the unforeseen set backs... But we were still successful at the end of the day!
Again, anyone who needs help navigating immigration, please get in touch with IBN!
The way that they professionally help you throughout your journey is second to none!
Gareth, thank you for all your advises and guidance. Your professionalism and empathy really made me feel comfortable despite the unforeseen set backs... But we were still successful at the end of the day!
Again, anyone who needs help navigating immigration, please get in touch with IBN!
Vince Abendanon
3 years ago
My Proof of PR took 20 months! The team kept me updated monthly and all in all i was happy with the service.
Mark Torrington
3 years ago
Applying for a work and resident permit in Botswana and Namibia was a new experience for me and my company. IBN ably assisted us every step of the way, guiding us through the process in a careful and professional manner. I would like to thank Gareth Vos for his meticulous attention to detail to eventually get us to a successful conclusion.
Nola Dental Clinic
3 years ago
Would definitely recommend. Jael M. was kind, prompt, professional, and thorough. She followed the process to the end and was available for anything that may have arisien. Thankfully, it was a smooth process and not required.
agata pajor
3 years ago
I would like to express my sincere gratitude for the exceptional assistance provided by IBN throughout my visa processes. The expertise and professionalism demonstrated by the IBN team have been nothing short of outstanding.
The staff at IBN are truly on top of their game. Their competence, attention to detail, and proactive approach made the entire visa application and renewal processes seamless and efficient.
I wholeheartedly recommend IBN for their comprehensive and reliable services. Their commitment to excellence and client satisfaction sets them apart, and I am immensely grateful for their support.
Once again, thank you, IBN; especially Gareth Vos for your invaluable assistance. I have nothing but great things to say about IBN team and the remarkable work you do.
Best regards,
Agata Pajor
The staff at IBN are truly on top of their game. Their competence, attention to detail, and proactive approach made the entire visa application and renewal processes seamless and efficient.
I wholeheartedly recommend IBN for their comprehensive and reliable services. Their commitment to excellence and client satisfaction sets them apart, and I am immensely grateful for their support.
Once again, thank you, IBN; especially Gareth Vos for your invaluable assistance. I have nothing but great things to say about IBN team and the remarkable work you do.
Best regards,
Agata Pajor
Marc Klingbiel
3 years ago
I am having always the best Experience with IBN, well organized!
Very good Job, from Jodie and Malunga.
I just can recommend 100%
Very good Job, from Jodie and Malunga.
I just can recommend 100%
Kim
3 years ago
Hi Jodie,
Thank you for understanding.
You're an absolute gem and have helped me a lot through this journey and believe me it's a difficult one, especially sending my "baby" across the world without me by his side.
I don't think you realize what a help you've been, not only for passing on information, that's easily available on the internet. But somehow you knew when to prompt me, as if to say... "listen you better get your act together and plan this thing"🙂 I knew that you were always there if I get stuck and I somehow felt secure knowing you have our backs.
You've provided this service without compensation and I truly appreciate it. You're an asset to your company and I hope they know it.
Thank you for understanding.
You're an absolute gem and have helped me a lot through this journey and believe me it's a difficult one, especially sending my "baby" across the world without me by his side.
I don't think you realize what a help you've been, not only for passing on information, that's easily available on the internet. But somehow you knew when to prompt me, as if to say... "listen you better get your act together and plan this thing"🙂 I knew that you were always there if I get stuck and I somehow felt secure knowing you have our backs.
You've provided this service without compensation and I truly appreciate it. You're an asset to your company and I hope they know it.
Ran S
3 years ago
Great Service from Gareth Vos. I got my PR and I am happy :)
MAUI F
3 years ago
My hand was held all the way from start to finish. Love these people❤️
Thilo Scholpp
3 years ago
nice and competent, the process takes time but with the help of IBN everything works ...
David Miles
3 years ago
Gareth and Charmaine from IBN have been exceptional in their detail and care taken in getting a study visa for my girlfriend. Very happy with their service.
O S
3 years ago
Jodie and IBN have been simply amazing. Right from the beginning IBN evaluated my situation and continued to navigate me through the temporary visa process step by step. No matter how busy Jodie is, she will get back to you the same day and even after working hours. The last month I personally have communicated with several immigration consulting companies to see which one actually provides a true service to its customers and hands down IBN (Jodie) is "far ahead"of the pack. Contact IBN!!! Don't waste your time going anywhere else...
theo regnier
3 years ago
Good and professional interaction with IBN team.
The requirements are made clear, updated regularly throughout the process and responsive to any questions we have.
Process is lengthy but nothing to do with IBN work, and hopefully the clarity in the documents provided will help to obtain visa with reject or complementary information required (Visa approval in progress)
The requirements are made clear, updated regularly throughout the process and responsive to any questions we have.
Process is lengthy but nothing to do with IBN work, and hopefully the clarity in the documents provided will help to obtain visa with reject or complementary information required (Visa approval in progress)
Aliaa
3 years ago
Very friendly, very professional service. I only reached out for a free consultation abouy my visa situation and their team was happy to answer questions and followups with several emails. I would certainly consider working with them if needed in the future.
Terry Hardwick
3 years ago
IBN Cape Town - Always there to assist and offer sound advice. A pleasure to deal with the team assigned to my case.
Daniel Gutseel
3 years ago
We applied for a study visa for our children at the South African embassy in Berlin and received help and support from IBN. Without IBN's professional support, we would probably not have received the study visa for our children. The contact and support were very professional and friendly. We can only recommend IBN’s service to everyone, thank you very much!
Shabnam Aggarwal
3 years ago
My family's experience with IBN has not been great. While we were deciding which firm to go with, we had some really helpful conversations with Kristen and decided to proceed with IBN. But as soon as we were handed over to Jael, things started to fall apart. To start, we felt misled / pushed into a more complex and expensive visa, the FIP, rather than being explained clearly the different options on the table, including shorter term / temporary visa options that would be cheaper as well as shorter timelines for turnaround. Only after we had signed the IBN contracts and decided to proceed with FIP did our consultant mention in passing that we could apply for Retired visas and get a faster response, which we had to then push on and take forward ourselves. We had to almost beg the IBN team to be reasonable in fees charged when it comes to a short term visa as opposed to a permanent one (they charge basically the same amount for both, even though the value to families is very different.) From that point on, working with IBN felt like pulling teeth. Jael made many mistakes along the way that if we had not identified, our applications would have been incomplete. She made mistakes on the top sheets that dictated directions for us to follow on the pieces of the application, as well as fundamental errors in the application forms themselves. In the end, it felt like we could have done a better job applying on our own, rather than having to double check all of IBN's work. I also cross checked IBN fees against other lawyers and immigration consultants, and they were by far the most expensive, which is frustrating given how poor the service was. I would not recommend IBN to others.
james jean
3 years ago
Great experience so far! So happy to have found this agency. Immigration issues can be quite complex. Having knowledgeable experts can help simplify the process of applying for long term Visa to SA.
Vijay Singh Jaswal
3 years ago
I have been working with Kristin Rasool for the business solutions for work Visas for south Africa.
She is the most helpful consultant that you can meet.
Very knowledgeable and prompt.
Highly recommend her.
Cheers,
She is the most helpful consultant that you can meet.
Very knowledgeable and prompt.
Highly recommend her.
Cheers,
Daniel
3 years ago
Excellent and professional! great was clarity in all communications and head start for next steps. Gareth and his Team are absolutely well versed in the task they perform. Thank you all so very much for the timely communications and your eyes for details.
Norbert Jomba
3 years ago
Thank you so much Jodie for your excellent assistance i really appreciate 🙏
Nicholas Chan
3 years ago
It was a good service from Jodie, do support her
Peter Ngirwa
3 years ago
Good day,
Please allow me to take this moment and appreciate excellent service I received from Jenny and Jodie.
The professional competence of frontline employees is one of the most essential characteristics of quality customer service and common courtesy is the foundation of high-quality customer service, Jenny and Jodie are blessed with both qualities.
The level of courtesy demonstrated by Both staff members, politeness, friendly and also following proper service etiquette when we interacted minutes ago, deserve a round of applause. Of course, I was behind the phone call, however I could see their smile, their willingness to exceed expectations, just by picking up the phone, you could tell there are happy to be there.
Good customer service is slowly becoming a foreign thing in South Africa, I am overwhelmed that we still have people who are passionate and professional like Jodie and Jenny.
I am convinced your company recruitment policy / procedure is spot on. You are just not there to collect a salary and go home, you are asset to your organization. Keep up the good work and thank you for your kind assistance. I made the right the call.
I will call in again. Well done!
Peter Ngirwa
Please allow me to take this moment and appreciate excellent service I received from Jenny and Jodie.
The professional competence of frontline employees is one of the most essential characteristics of quality customer service and common courtesy is the foundation of high-quality customer service, Jenny and Jodie are blessed with both qualities.
The level of courtesy demonstrated by Both staff members, politeness, friendly and also following proper service etiquette when we interacted minutes ago, deserve a round of applause. Of course, I was behind the phone call, however I could see their smile, their willingness to exceed expectations, just by picking up the phone, you could tell there are happy to be there.
Good customer service is slowly becoming a foreign thing in South Africa, I am overwhelmed that we still have people who are passionate and professional like Jodie and Jenny.
I am convinced your company recruitment policy / procedure is spot on. You are just not there to collect a salary and go home, you are asset to your organization. Keep up the good work and thank you for your kind assistance. I made the right the call.
I will call in again. Well done!
Peter Ngirwa
Peter Goodstadt
3 years ago
Excellent and fast communication , fixed my issue quickly .
Mareca Sithole
3 years ago
I am extremely grateful for the support I got from IBN Immigration Solutions during my successful Critical Skills Visa application process.
Bianca Nicholls went above and beyond to make sure we had a solid case for a positive outcome. Throughout the process I had I sense my case was given the utmost priority. I highly recommend them.
Bianca Nicholls went above and beyond to make sure we had a solid case for a positive outcome. Throughout the process I had I sense my case was given the utmost priority. I highly recommend them.
Maegan Ryan
3 years ago
Jodie at IBN was extremely helpful and kind . I enjoyed working with her and would highly recommend to anyone !
Olivia Seay
3 years ago
Kristen was very helpful in helping me to navigate some time-sensitive choices pertaining to visa status. Very appreciative for a prompt and human response.
Garden With Me DKUJ
3 years ago
Our family’s experience with IBN was great. There was so much I didn’t know about the visa process but our attorneys helped us every step of the way. They were timely and extremely helpful! Hiring them was the best decision we made in regards to applying for and acquiring our visas!
Kimberly Brune
3 years ago
Kristen was professional, knowledgeable, and personable. She helped us figure out the right pathway to take. She was willing to take the time to hear our concerns and our complications which was a huge relief because the process feels so daunting. I'd give her another star if possible.
Lucinda Martin
3 years ago
Their expertise and dedication made our immigration journey smooth. From the very beginning, Gareth guided us with accurate information and a step-by-step plan. He went above and beyond to ensure all our questions were answered and concerns addressed. Great service!
oliver Wolks
3 years ago
We entrusted IBN to guide and assist us for application of our retirement visa. Considering the entire relocation process, this was one of the best decision we made. IBN handled the whole application process with diligence, care and the level of professionalism was second to none. It is worthwhile to mention, that IBN had to make themselves familiar with a unique type of retirement scheme which required uncounted conversations and inquiries. Kristin and especially Jael had to go various extra miles. There was no effort too much for them until the application documents were complete and ready to submit. A huge call out and thank you to all involved.
Mr G
3 years ago
Milou Tijsse Klasen
3 years ago
Got in contact with Kirsten for a free assessment. Asked a lot of questions since I find it hard to get the right and clear information on the internet. Kirsten responded very quick at my emails and gave clear answers. I would definitely recommend IBM Immigration Solutions!
Nicholas blazic
3 years ago
5 star service, thank you so much for all of your help and making my dreams become reality. Thank you so much Jodie
Jalaun Beukes
3 years ago
Outstanding service delivery from Jodie Johnson. Fairly priced service with Jodie providing updates as needed.
Drikus
3 years ago
they went out of their way to assist with all of my questions and requests and was also available on whatsapp, making it even easier to communicate.
Roman Yalin
3 years ago
Great service!
I had a lot of tricky questions regarding my immigration status. I wrote a long email to IBN. Kristin Rasool got back to me very quickly and helped me clarify my situation. And it was for free!
Great customer experice. Thank you very much!
I had a lot of tricky questions regarding my immigration status. I wrote a long email to IBN. Kristin Rasool got back to me very quickly and helped me clarify my situation. And it was for free!
Great customer experice. Thank you very much!
Rowena
3 years ago
Andreas from IBN is immensely knowledgeable, effective, and most importantly practical in all manners related to South African immigration. Gareth as well is an outstanding immigration consultant who worked with us thoughtfully and respectfully through a complicated visa renewal / travel / passport situation.
I highly recommend IBN's services to anyone navigating the complexities of South African immigration.
I highly recommend IBN's services to anyone navigating the complexities of South African immigration.
rebecca rattner
3 years ago
I've used IBN several times now with help for visas for my family and have always had fantastic experiences. Most recently, Rebeka and Gareth helped with a visa for my daughter. They were really excellent - always quick to reply and especially helpful dealing with various moving pieces and changes. Highly recommend them!
pjlf68
3 years ago
Gareth and the entire team at IBN have been a pleasure to work with over the past year. They are experts in their field and professional in their execution. Very attentive to customer needs. Highly recommended.
Helena Raddock
3 years ago
Malunga & Andreas were extremely helpful and supportive throughout my appeal process. I'm so grateful for their assistance and kindness throughout this process. I worked with Malunga and was so happy with the quick responses and great communication. I highly recommend IBN Immigration Solutions.
DM SYN
3 years ago
I recently had the pleasure to know the managing owner of IBN Immigration Solutions, Mr. Andreas and I cannot emphasize enough how impressed I am with their professionalism, expertise, and unwavering commitment to their clients.
Especially with many local changes in the law, as a client, if for instance you are virtually overwhelmed by many procedures, from my point of view you will look for quality, solutions, and kind people to genuinely understand you.
Therefore, here, in Western Cape, if you're looking for a top-notch immigration solutions company, especially for expats, from my experience, I will choose IBN.
From the moment I reached out to IBN, I was greeted with warmth and a genuine desire to assist. Their team of experts was incredibly knowledgeable about the immigration process, and they took the time to understand my unique circumstances and requirements.
One of the standout qualities of the IBN team is their attention to detail. Moreover, the communication with IBN was exceptional. I believe in their expertise in navigating complex immigration laws and regulations and I truly felt that they had my best interests at heart.
In conclusion, I wholeheartedly recommend IBN to anyone in need of immigration assistance. All the best to the entire team. Chris
Especially with many local changes in the law, as a client, if for instance you are virtually overwhelmed by many procedures, from my point of view you will look for quality, solutions, and kind people to genuinely understand you.
Therefore, here, in Western Cape, if you're looking for a top-notch immigration solutions company, especially for expats, from my experience, I will choose IBN.
From the moment I reached out to IBN, I was greeted with warmth and a genuine desire to assist. Their team of experts was incredibly knowledgeable about the immigration process, and they took the time to understand my unique circumstances and requirements.
One of the standout qualities of the IBN team is their attention to detail. Moreover, the communication with IBN was exceptional. I believe in their expertise in navigating complex immigration laws and regulations and I truly felt that they had my best interests at heart.
In conclusion, I wholeheartedly recommend IBN to anyone in need of immigration assistance. All the best to the entire team. Chris
Julia Kramer
3 years ago
Gareth and his team at IBN are incredibly professional. His eye for detail and friendly communication style are very much appreciated and give me the peace of mind that my applications are in good hands. Thank you very much!
Paul
3 years ago
Gareth and the team at IBN have been monumental in their efforts for my visa application. They have been very professional throughout the whole process. They work above and beyond and put in many hours (even late into the night) to assist me. I appreciate all their efforts and would highly recommend.
Benjamin Darlington
3 years ago
Kristin was incredibly helpful, knowledgeable and has a truly unique understanding of all the ins and outs of South African immigration processes. We would highly recommend dealing with her. Additionally she is incredibly honest and friendly, which will make a process as arduous as this one… a lot more manageable.
Elle Vantomme
3 years ago
I would like to express my appreciation for the exceptional assistance provided by the team. They were eager to help and consistently provided me with informative updates during every interaction. I particularly appreciated their follow-up email, which detailed the recent changes to Home Affairs following our phone conversation.
Régine Thys
3 years ago
I would like to thank IBN Immigration Solutions for having helped me settle my resident status in South Africa. Not only were they quick to give me an appointment but their councellings were accurate and of great help. They accompanied me in all the admin procedures in a very professionnal manner. As I was advised my situation was settled after 11 months.
I would recommend IBN Immigration Solutions to anyone seeking help in settling in South Africa.
I would recommend IBN Immigration Solutions to anyone seeking help in settling in South Africa.
Seyhun Dede
3 years ago
The meeting with Kristin Rasool of IBN Immigration Solutions went very well. We have received lots of useful information and we got answers to all of our questions. We are looking forward to work with them during our visa and immigration process.
Mari Lizette Malherbe
3 years ago
IBN helped us to get an unabridged marriage certificate and apostille for our move to Germany. Their service was excellent. They made the whole process hassle free, kept us up to date, we’re super responsive and most importantly, delivered the certificates ahead of time. Can definitely recommend.
MonicaP
3 years ago
Andreas was extremely helpful and honest about our situation. We are not quite ready to retire and he explained the steps we should take to prepare to move forward. He was was not trying to take our money. He was honest and came across as straight forward professional. He told us when we have a few more things in place this is what to expect. We really appreciated his honesty,
Frederik Groh
4 years ago
IBN was recommended to us and from the first contact to the final correspondence it was a 5 star experience: regardless with whom we dealt, it was professional with a very personal touch.
Through the whole process we felt looked after and every question we had was answered to full satisfaction.
For us it was a very smooth ride as all requests were very clear and even when challenges came up, we were confident that the whole team gave their best to get them resolved. There was very transparent communication.
We already recommended IBN twice for friends of ours.
Great job - great team👍
Through the whole process we felt looked after and every question we had was answered to full satisfaction.
For us it was a very smooth ride as all requests were very clear and even when challenges came up, we were confident that the whole team gave their best to get them resolved. There was very transparent communication.
We already recommended IBN twice for friends of ours.
Great job - great team👍
Hans-Christian Brockmann
4 years ago
Excellent service that helped us manage the jungle of regulations and paperwork with ease. Very highly recommend the service for anyone that needs to leave the beaten path of simple tourist visa issues.
The team is super helpful and friendly and gets the job done..
The team is super helpful and friendly and gets the job done..
Stella Luk
4 years ago
Kristin Rasool is such a pleasure and a guide. She is very knowledgeable about visa issues but on top of that so empathetic and understanding and resourceful, able to explain things in ways that the everyday person can understand in terms of options, pros and cons. Highly recommend.
Sarah Talon Sampieri
4 years ago
Kristin Rasool helped me with my queries. Very professional, helpful, and kind! Excellent experience with IBM Immigration Solutions
Alexis Valory
4 years ago
Thanks to Rebeka, Saudikah and Andreas for their help. I have been using IBN's services for years now and I'm not disappointed. A.V
Nina Buckley
4 years ago
I’ve been working with Kristin Rasool at IBN for about six months now. I was born in South Africa but my parents immigrated to the USA and I’m trying to re-establish residency. I started talking to Kristin several months before heading to Cape Town SA where we met for lunch. I really cannot say enough about the professionalism and promptness of Kristen and this company! I don’t know how on earth I would be able to navigate this process without them. Kristin, I’d like to personally thank you for your enduring patience with me! You are fantastic and thank you IBN!
Peter Schaupp
4 years ago
Excellent serivce and expertise. IBN assisted us with registration of a company in South Africa as subsidiary of a German mother company. They were most professional and knew everything about current legislation in South Africa with regards to company registration, labour law, immigration and visa issue for staff and team members from Germany as well as consulting on how best to get South African staff working and training in Germany. Besides this they also gave invaluable advise on political, social and economic situations in South Africa. I would highly recommend to get in touch with them. They saved us headaches, money and time!
Simina Pop
4 years ago
Kristin Rasool and the team of IBN have helped me tremendously with my questions around the visa process. They have shown a lot of patience and proof of good knowledge around the visa regulations, also with the new changes that occured on that. I can fully recommend their services, always fast reply and very professional and helpful. Many many thanks!
Hartwig Euler
4 years ago
We have had only positive experiences with IBN Immigrations Solutions Cape Town office.
We had questions concerning our long-term visas for South Africa (we're from Germany).
We experienced:
A very clear communication personally and via e-Mails,
very clear instructions what to do and when,
and very friendly and client-orientated consultations.
If there should be a "next time" within the context: we would clearly return.
Hartwig & Berna
We had questions concerning our long-term visas for South Africa (we're from Germany).
We experienced:
A very clear communication personally and via e-Mails,
very clear instructions what to do and when,
and very friendly and client-orientated consultations.
If there should be a "next time" within the context: we would clearly return.
Hartwig & Berna
Ruta Vanagaite
4 weeks ago
After years of undue delays and unresponsiveness from the DHA, I engaged IBN to pursue legal action, and the outcome was fully in my favour.
Marthe Mputu was my consultant, and from the very first contact I was impressed, and frankly relieved, to have my matter in the hands of an expert. Every question I raised was addressed promptly, in a detailed manner, and I was given clear instructions on further steps.
I highly recommend IBN, and Marthe Mputu in particular, to anyone navigating an immigration matter. You will be in good hands.
Marthe Mputu was my consultant, and from the very first contact I was impressed, and frankly relieved, to have my matter in the hands of an expert. Every question I raised was addressed promptly, in a detailed manner, and I was given clear instructions on further steps.
I highly recommend IBN, and Marthe Mputu in particular, to anyone navigating an immigration matter. You will be in good hands.
Hein Koortz
3 months ago
I did a free consultation today with them online
honestly if i could id rate this service way higher than a 5 star, all details were communicated perfectly to us and gave me a lot of hope going forward. Jodie Rapiya assisted us and did a amazing job. Thank you
honestly if i could id rate this service way higher than a 5 star, all details were communicated perfectly to us and gave me a lot of hope going forward. Jodie Rapiya assisted us and did a amazing job. Thank you
Wynette Theart
4 months ago
Hannah's guidance was clear, practical and extremely helpful. She was friendly and prompt in her response, which is refreshing.
Roman Yallin
5 months ago
They are very responsive and genuinely committed to helping with your situation. Kristin even came back to me after almost two years since our initial engagement to help clarify my questions. Throughout this long journey of obtaining permanent residency in South Africa, they patiently answered many of my questions. Truly appreciated!
Niklas E
5 months ago
I was advised by Hannah and the service was truly 10/10 (even in German 😊).
Her availability, responsiveness, and the depth of her answers were exceptional. Easily the best support I’ve experienced with any provider.
Communication was seamless via both email and video calls and I felt genuinely well taken care of throughout the entire process.
Thank you so much, Hannah and thanks to the whole team!
Her availability, responsiveness, and the depth of her answers were exceptional. Easily the best support I’ve experienced with any provider.
Communication was seamless via both email and video calls and I felt genuinely well taken care of throughout the entire process.
Thank you so much, Hannah and thanks to the whole team!
Sewes Alberts
8 months ago
If you are ever considering to pursue a career in a different country, I would highly recommend that you get into contact with IBN Immigration Solutions. They provide professional and continued assistance throughout the entire process; from scheduling the initial visa appointments and completing the necessary documents to organizing legal counsel abroad who assist with residence registrations and residence permit applications. I am grateful to have Hannah and her team on my side.
HIMANSHU SINGH
8 months ago
Outstanding Service and Incredibly Responsive!
I am thoroughly impressed with the service from ibn immigration solutions. I reached out for a free consultation regarding my immigration queries and was amazed by the speed and quality of their response. They provided clear, professional, and incredibly helpful information, which is a real standout in this field. It's rare to find such high-quality, free advice given so promptly. I highly recommend their services to anyone navigating the complexities of immigration. A truly five-star experience!
Hi Karabo, I just wanted to send a quick note to say a huge thank you for your help with my immigration questions.
I am thoroughly impressed with the service from ibn immigration solutions. I reached out for a free consultation regarding my immigration queries and was amazed by the speed and quality of their response. They provided clear, professional, and incredibly helpful information, which is a real standout in this field. It's rare to find such high-quality, free advice given so promptly. I highly recommend their services to anyone navigating the complexities of immigration. A truly five-star experience!
Hi Karabo, I just wanted to send a quick note to say a huge thank you for your help with my immigration questions.
Britta Reid
8 months ago
I have no hesitation in recommending IBN's services. I had been grappling with understanding how changing legislation would impact an employee. They were able to provide me with the implications in a clear and understandable form. It was not what I wanted to hear but they explained the situation with empathy as well as expertise.
Rombout Peer
1 year ago
I would highly recommend IBN Immigration Solutions to anyone who is looking for a 5-star immigration consultancy firm. Their in-depth knowledge of the immigration laws is unsurpassed, and they know exactly what documents are required for a permit application. From start to finish they guide you on the journey in such a way that you never feel you are on your own. Their regular updates and follow up with the Department of Home Affair about your application is very re-assuring. Even when the processing time of the application seems to have no ending, they advise on different options to expedite the process. The positive approach to a successful outcome of the application is commendable.. Another thing worth mentioning is the quick, accurate and expert replies to emails and questions the applicant may have. This is all part of the very professional and excellent service of this firm. I was consulted by Hannah Mminele of the firm, and she went out of her way to guide me on the journey with expert advice. Not only do I admire her incredible knowledge of legal matters regarding immigration but her persistence to successfully complete the application process really deserves a huge compliment. In addition, she has been a trusted advisor to me which is a role anyone who has ever dealt with a visa application process would wish for. A huge thank you to Hannah and the team of IBN Immigration Solutions.
Jonathan Kalula
1 year ago
Unsatisfactory Service. I really think the term. ”Expert “ is loosely used in this industry. I initially requested a consultation from IBN and after having paid the consultation fee, I found out that in fact they were ghost consultants in my case and they relied on the expertise of another entity. Long story short after 2 and a half weeks of waiting, the consultation with the so-called expert never materialized. I requested a refund afterwards and even that took time to finally arrive . I really think they should be more transparent with clients before requesting payment for services that they don’t specialize in.
Emanuel Goldberg
1 year ago
Really helpful and good people!
Maria Murigi
1 year ago
Working with Jodie from IBN- for my US Visa application was a dream, she was clear on all requirements , succinct and such a joy to work with. I cant recommend them enough!
Ray Wilkins
1 year ago
Hannah from IBN Immigration Solutions is in a completely different league ...If you want the best, use Hannah at IBN.
I have used other so called immigration consultants (Cape Town CBD & Constantia) who are atrocious, time and money leeches.
I had to cut ties with the other immigration consultants.
I have used other so called immigration consultants (Cape Town CBD & Constantia) who are atrocious, time and money leeches.
I had to cut ties with the other immigration consultants.
Jennifer Katz
1 year ago
IBN Immigration Solutions are a company that I stumbled on accidentally while struggling to apply for work visas for my domestic employees
I had 2 appointments with Hannah Mminele and she was extremely kind, courteous , helpful , and always accessible, even if she had to return my many calls and queries.
I can HIGHLY recommend IBN Immigration Solutions to anyone that needs help or advice with this extremely difficult process
I had 2 appointments with Hannah Mminele and she was extremely kind, courteous , helpful , and always accessible, even if she had to return my many calls and queries.
I can HIGHLY recommend IBN Immigration Solutions to anyone that needs help or advice with this extremely difficult process
Robyn Glanville
2 years ago
Hannah was exceptionally helpful in our phone calls, she has a vast knowledge on immigration issues and is thoughtful on how to deal with difficult issues. They will be the first company I call if I have immigration issues and need lawyers to assist again.
Nettie
2 years ago
We urgently needed information about visa requirements for a volunteer form NZ. Hannah Mminele, from your Johannesburg office responded within 24 hours with all the available options. Service was excellent from first call made and throughout the whole process.
Nettie
Nettie
Vrushali Shah
2 years ago
The best experience I’ve ever had applying for my visa was with IBN. I truly value the guidance provided and the remarkable efficiency throughout the process.
DeeDee Theron
2 years ago
The level of service and advice from Hannah Mminele was excellent! Self-employed Visas is the most difficult, as each case is so different. From the date of my Visa interview, until my Visa was granted, was only 3,5 months. The Aftercare has been wonderful as well. We could never have done this without your guidance, and in a very short time.
We are so glad we were with IBN and will use them in future for all our International requirements.
Donata Carrick
We are so glad we were with IBN and will use them in future for all our International requirements.
Donata Carrick
G Kay
2 years ago
It is becoming increasingly rare to receive good service. With them, I received great service. Thank you to IBN Immigration Solutions! You can feel the personal touch and care and their commitment to their work. Thank you Hannah for sharing your precious time!!!
Stijn de Leeuw
2 years ago
Wonderful experience, Marthe & Hannah have been super helpful. Their expertise was really apparent at every step of the process. I highly recommend their services.
Faeez Abdullah
2 years ago
Renier Badenhorst
2 years ago
This was the best service ever. I would recommend this company to all people. Don't try it your self, u will fail. Let the professionals handle your visa.
Regards Renier
Regards Renier
alec vincent
2 years ago
If your looking to get the job done stress free this is the company to do it with.
Katelyn Smith
2 years ago
Highly highly recommend IBN! I tried to gather all my documents to apply for my visa on my own and was just completely overwhelmed. Gerhard, Melissa, and Alakhe were such a huge help to step in and get everything together so quickly for me. I was approved quickly and without any issues!
G.P. Pretorius
2 years ago
A big thank you to IBN and specifically to Hannah! Extremely informative, reduced my stress levels and put me on a path. Thank you so much! I highly recommend these people.
Jason Knox
2 years ago
Great help, got all the information that I requested.
Madelynne Wager
2 years ago
IBN's service was highly professional and timely. I felt supported and clear through the entire process and would highly recommend working with them. I received my visa back from Home Affairs in a rapid manner after my application.
Notably, I paid for the services of another visa company before using IBN, but sought out IBN given I didn't feel confident in the professionalism and knowledge of the other company.
Notably, I paid for the services of another visa company before using IBN, but sought out IBN given I didn't feel confident in the professionalism and knowledge of the other company.
BRO CRITIC
2 years ago
After an arduous 2 year journey with DHA and their pathetic inefficient ways , my wife’s visa was eventually granted
Admittedly I’m not the most patient of clients but Hannah and Ashley were constant and efficient always advising on status quo right to very end
Many thanks to these 2 ladies and I would recommend and commend both of them
A sincere thank you for your efforts and hard work 👌
Admittedly I’m not the most patient of clients but Hannah and Ashley were constant and efficient always advising on status quo right to very end
Many thanks to these 2 ladies and I would recommend and commend both of them
A sincere thank you for your efforts and hard work 👌
Chasmite Dolos
2 years ago
Nthabiseng and Karabo did a great job in helping me file and submit the Visa extension documents. They are very professional and cordial. I highly recommend this company for your Visa extension assistance.
Ashleigh van Rooyen
2 years ago
Friendly receptionist advised that a consultant would phone me back. The consultant told me that she would be in contact with me and let me know what their requirements would be but i never heard from her again - I'm going to assume that they are unable to assist me.
wanza Mwathani
2 years ago
IBN was extremely helpful when I had a question about my visa application. Hannah's assistance went above and beyond just answering my question. She took the time to explain the intricacies of the inquiry, making sure I fully understood the requirements. Her extensive knowledge and expertise were evident in the comprehensive and detailed information she provided. I highly recommend their services. They will go the extra mile to make sure all your questions are answered.
Adelene Raman
2 years ago
An extremely amazing team of people.
Liza-mari Du plessis
2 years ago
IBN Immigration Solutions, great company Hannah always assists me with any queries I have and very friendly 🤗
Axel Perlwitz
2 years ago
I had the need for a consult on a citizenship query, and based on IBNs high ratings on Google I decided to contact IBN by email. Well, I am so pleased I did!! Andreas of IBN contacted me the next day. After I provided him with details of my query he was ready to help, and able to offer me a solution very promptly. Based on my experience with IBN I have absolutely no hesitation contacting them in future when the need arises. I would highly encourage anyone with matters that fall into IBNs realm of expertise, to reach out to them.
Annie Sugrue
2 years ago
IBN were super helpful with my immigration query. I would use them again in a heartbeat. Professional, informative and very reasonable
Charlotte Zungu
2 years ago
The IBN team is highly professional and quick with lead times. They are adaptable and give you worldclass service. They are willing to take into account their clients' individual needs. I am thoroughly impressed with Gareth and Rebeka specifically. Gareth is friendly and willing to listen to my unique situation. Immigrating is an overwhelming experience but with IBN, I was able to take it one step at a time all while understanding the purpose and requirements for each step.
Gavin Hammon
2 years ago
Hannah has been very informative and responsive. You’ll be in great hands working with her and the team.
Colleen Bowers
2 years ago
Hannah was professional and offered outstanding service
bobo kex
3 years ago
I honestly don't think I could sing this company's praises enough. They are well informed, detail oriented, very upfront with what's feasible and won't sell you dreams. You couldn't find better consultants.
Yitzy Rothman
3 years ago
Gareth from IBN has been particularly attentive to me as a client, always doing whatever he can to help. Highly recommend.
kevin cherian
3 years ago
Professional and competent Service Delivery.
I was assisted in my critcal skills visa application by a consultant by the name of Theodore Leso. She was always prompt in my requests for information and clarification and made the quite complicated process of collating the visa pack easy.
Would definitely recommend.
I was assisted in my critcal skills visa application by a consultant by the name of Theodore Leso. She was always prompt in my requests for information and clarification and made the quite complicated process of collating the visa pack easy.
Would definitely recommend.
Clara Mayo
3 years ago
Mitchell Ondewater
3 years ago
Alexandra Westhoff
3 years ago
I was struggling with my Visa application by myself for a long time and was so lucky to have found IBN on youtube through their video's. I couldn't be happier about how extremely helpful and kind and present and communicative they were. They have opened my eyes about things that could be a problem in my application and had a solution right away which I would have never figured out by myself. If you work with them you realise how important it is for them that your application is a success!
That is why I am so grateful for their help! Thank you so much!
That is why I am so grateful for their help! Thank you so much!
Ebrahim Seedat
3 years ago
I wish I found this company earlier when applying for my wife's spousal visa. I stumbled upon them through their informative YouTube videos regularly published with updates.
They are exceptionally professional, knowledgeable and ethical. In a climate of corruption and indifference from the government, it's a breath of fresh air to find a company like this dedicated to assisting struggling South Africans.
Their expertise not only alleviated my stress but also provided much-needed clarity for my situation. I highly recommend their services for anyone navigating the visa process.
They are exceptionally professional, knowledgeable and ethical. In a climate of corruption and indifference from the government, it's a breath of fresh air to find a company like this dedicated to assisting struggling South Africans.
Their expertise not only alleviated my stress but also provided much-needed clarity for my situation. I highly recommend their services for anyone navigating the visa process.
Amanda van Vuuren
3 years ago
Outstanding service! Could not have done this without the professional help and guidance from IBN Solutions. It's a hard process to navigate, with many ups and down's - IBN are knowledgeable, quick to respond and will take you through the entire process, step by step and holding your hand. Feeling super grateful and pleased. Thank you so much to Hannah who has been superb and kind all the way through.
Ben Gelblum
3 years ago
Always our first choice at Vanessa Ganguin Immigration Law for referring UK clients with moves to South Africa. Reliable and friendly immigration service. Couldn't recommend enough.
Amin Saeidi
3 years ago
I had a bad experience with this company that I want to share. I had my visa rejected and urgently asked them for help. DHA had problems certifying my SAQA, so I sent my SAQA to one of the "experts" called Andreas. Apparently, I sent him the electronic version of SAQA whose format is different to the original and probably that was the reason DHA rejected my visa. Anyway, instead of explaining to me that this is not a right version, and helping me provide the proper version, he accused me of fabricating the document "We can't do an appeal with fraudulent documents, he wrote to me" and never answered my emails again. Anyway I did my appeal with the assistance of another company. I hope this review help them learn not to judge people and not to insult them by questioning their integrity, especially when they ask for help.
Reenu Verma
3 years ago
Walter Chikwanha
3 years ago
I'm impressed!! Super efficient, super informative, rapid response like I never thought possible where mediocrity in service provision is generally the norm. Hannah followed up with more precise information that helped me to make up my mind definitively. This is unlike the other companies who either provided scant information or did not bother to respond/follow up. I unequivocally recommend this highly professional organisation!
Laina Kamanya
3 years ago
IBN , best service ever.Keep it up on that!
Joy Militala
3 years ago
I got a free assessment the first time I contacted them which is already fantastic! The call itself was very informative and I got to ask all my top questions. I received such helpful answers that will no doubt inform my future decision making. IBN also has a wonderful You Tube channel that I am subscribed to because it always has the latest news on immigration. Thank you for the help IBN!
Tatenda Makunike
3 years ago
Really had a great experience navigating the challenges of securing a critical skills VISA. Thanks to Lindiwe and Hannah and the rest of the team I managed to attain my desired outcome
Phillip Kania
3 years ago
The first consultation was for free. Hannah was really friendly, helpful and really took the time for me. Hannah helped me with my case within one week.
It seems she has excellent knowledge for all visa categories and also tips for the place where to launch the application (embassies, overseas missions).
Thank you especially to Hannah and the rest of the team for your help and assistance in every way.
I can recommend IBN Immigration Solutions to anybody who needs help and assistance with their Visa application.
It seems she has excellent knowledge for all visa categories and also tips for the place where to launch the application (embassies, overseas missions).
Thank you especially to Hannah and the rest of the team for your help and assistance in every way.
I can recommend IBN Immigration Solutions to anybody who needs help and assistance with their Visa application.
Richard Raber
3 years ago
I recently reached out to IBN Immigration Solutions for a free consultation. Within hours, I received a phone call from Hannah. She was very helpful, knowledgeable, and made what can otherwise be a mystifying process, very clear. Thank you!
Hannelie Van sittert
3 years ago
Excellent service. Thank you to Hannah Mminele who dealt with our case so professional. Hannah helped us in 2 weeks time. Everything was on time in place. Thank you for integrity and assistance in every way. I can recommend IBN Immigration Solutions to any body who needs help with Visas, especially for studies and immigration.
Thank you !
Thank you !
Lloyd Cornew
3 years ago
Lindiwe has executed the tedious process of applying for work Permits for Us with brilliant efficiency. I highly recommend IBN for this laborious task.
Arjan Knoppert
3 years ago
Their first consultation was free, our advisor was very friendly and helpful. Hannah really took the time for us! They seem to have an extended knowledge concerning all visa issues. I would recommend them!
Klaus-Peter Göbel
3 years ago
IBN Immigration Solutions gave us a great service. Their staff are professional, quick to assist, friendly and provided excellent service every step of the way. I highly recommend them!
Chandon Tolerant
4 years ago
I was looked after extremely professionally by IBN IMMIGRATION. All of my questions were answered very quickly and competently. The member of staff (Kristin Rasool) was very helpful and got in touch with me straight away giving me priority due to the urgency, even outside of business hours. So five stars from me!
James
4 years ago
Only two days after I reached out I was on an hour-long consultation call, free of charge, that clearly laid out all of my options. Kristin was able to explain legally complicated aspects and think along on the personal level as well, and was generally a pleasure to work with. Highly recommend using IBN immigration solutions.
Helen Tonetti
4 years ago
I received excellent and immediate service with regards to my application for an employee immigration to the UK. I highly recommend IBN and will certainly be using their services again.
Yoaris Rodríguez
4 years ago
Highly satisfied with my experience at IBN. They have provide me explicit information on the matter addressed. I found not only absolute best service but also empathic and warm-hearted professionals. Very important these days.That makes a difference.Thank you Andreas and Gareth for your help!
jordan bowman
4 years ago
I am currently in the looong process of applying for a long term visa for South Africa. I contacted Andreas multiple times with a few questions pertaining to the changing regulations and policies. Each time I emailed Andreas promptly replied with helpful information. I have to mention that I am not even a client, nor have I ever paid, Andreas just willingly provided me with information. Thank you
Sharmane Bukes
4 years ago
IBN immigration service was really professional. From the first phone call up to the final step with our PR in Namibia. Thank you for treating the whole process with integrity. We will definitely recommend their services.
Nicci Radley
4 years ago
From the first email, our consultant Hannah Mminele, has been with us every step of the way, from organising our documents and keeping us up to date with the embassy and covid regulations and answering the thousands of questions I had. She’s been so patient with me and I am so grateful for it.
Pavel Jansen op de Haar
4 years ago
The only unfortunate part of IBN is that they are one of the very few service companies in SA that gets it all right. Great communication. Knowledgable. Trustworthy. Overall great service. Using their service for a second time now. Would definitely recommend 👌🏼
Kobus Du Plessis
1 month ago
The service I received was not worth the price I paid.
I had to follow up multiple times on progress, I only got updates when I asked for them, and simple administrative tasks like arranging a courier took longer than the application itself.
Only when I voiced my disappointment did the matter get some kind of urgency. It's too little too late - if clients pay for convenience, that is what you should provide.
Edit: also note that this physical address on Google is incorrect IF you plan to make use of their services, ask for the correct address
I had to follow up multiple times on progress, I only got updates when I asked for them, and simple administrative tasks like arranging a courier took longer than the application itself.
Only when I voiced my disappointment did the matter get some kind of urgency. It's too little too late - if clients pay for convenience, that is what you should provide.
Edit: also note that this physical address on Google is incorrect IF you plan to make use of their services, ask for the correct address
Mwagomba Leja
2 months ago
The best service i have recieved ever since i have been working with stacey Naris. Always delivering on time, communicates throughout the process and she very elloquent in her tasks. I don't regret having contacted her for the services and truly she has delivered throughout the time. Keep up the good job stacey.
Meinrad
4 months ago
I had an excellent experience working with Stacy Naris. She responded incredibly fast, took care of every detail, and negotiated the best possible conditions for us. Throughout the whole process we felt well supported, informed, and genuinely valued.
What stood out the most was not only her professionalism but also her warm and welcoming personality, she made everything feel easy and stress-free. We are extremely satisfied and will definitely reach out to her again in the future. Hopefully, we’ll also have the chance to meet her again in person!
Thank you, Stacy, for your outstanding support!
What stood out the most was not only her professionalism but also her warm and welcoming personality, she made everything feel easy and stress-free. We are extremely satisfied and will definitely reach out to her again in the future. Hopefully, we’ll also have the chance to meet her again in person!
Thank you, Stacy, for your outstanding support!
jacques tait
4 months ago
This is my 5th Visa application to Namibia and it was a breeze compared to the previous 4 applications with another agency (in their defense they specialized in Tourism Visa's). The reason why IBM Immigration Solutions stand out, is that they inform you exactly what is required for your application and regularly update you with where your application is in the process.
Amazing experience.
Amazing experience.
Tracey Hudson
4 months ago
Stacey was a pleasure to work with. Her instructions were clear and we got a favourable result in record time. Happy to recommend her services to anyone wishing to get a visa to visit or work in Namibia
Ashley Swartz
5 months ago
Excellent professional service with clear advice and ongoing assistance throughout the process. The support during the application was very helpful and really took the stress off our hands, making everything much easier. Highly recommended!
Braam Gericke
5 months ago
I had a professional experience with IBN Immigration Solutions. Stacey Naris, the consultant I worked with, communicated clearly and on time, keeping me informed throughout the process and explaining what to expect at each step. I highly recommend their services.
Minge Doubell
1 year ago
Amazing service and Very friendly people. Rochai helped me every step of the way.🤩
John Lekweni
1 year ago
Best agency, would recommend anyone to make use of their services.
Garth Albasini
1 year ago
I had an absolutely fantastic experience with IBN Immigration Solutions in Namibia! From start to finish, their team was incredibly professional, efficient, and supportive. A special shoutout to Rochai Schneider, who went above and beyond to ensure I secured my Investor Visa. Rochai’s expertise, patience, and dedication made what could have been a stressful process smooth and seamless. I highly recommend IBN Immigration Solutions to anyone in need of immigration assistance – they truly deliver exceptional service. Thank you, Rochai and the team, for your outstanding support! 👏
Mauro Rogério
1 year ago
This was my third time renewing a permit and the first time working with IBN, and I must say, it was by far the smoothest experience. The process was efficient, professional, and well-communicated from start to finish. Special thanks to Rochai Schneider, who went above and beyond to ensure everything was handled seamlessly. I highly recommend IBN Immigration Solutions to anyone needing assistance with similar services. Great job, and thank you for making this such a stress-free experience! 👍👏
Frankleen Alberts
1 year ago
Thank you Gloria for your kind assistance. Your detailed feedback on our application gave us peace of mind. I will definitely recommend your services.
Sean Gibson
2 years ago
excellent in all respects
Felix Zendel
2 years ago
Rochai Schneider managed the VISA process successfull and very good! The communication was fast and focused, made it easy.
Sarah D.O
2 years ago
The team at IBN has been amazing from day one, supportive and reactive they made organizing my trip an absolute pleasure. A special thanks to Rochai for her hard work throughout the process. She answered all my questions and ensured I was guided every step of the way. Truly exceptional services!
Torsten Dikow
2 years ago
I have been using IBN for several research trips to Namibia over the past 8 years and I have always been delighted by their service and prompt replies to questions.
Anamarija Zagar
2 years ago
We used the service to apply for the work permit and we were very satisfied. Our consultant was Rochai Schneider, thanks.
Lars Lüder
2 years ago
I needed a short-term work permit within eight weeks. An impossible task if you want to do it on your own from Germany. IBN managed and provided great service. Thank you Rochai Schneider!
Aaron Bauer
2 years ago
My documents were handled promptly and professionally and I received them well in advance of when needed. Rochai Schneider made sure that everything worked perfectly for me.
Francois Olivier
2 years ago
I got assisted by Gloria for the application of 2 visas. Her communication was excellent and she always kept me up to date with the status and the progress of the application. I would definitely use them again and definitely recommend their services.
Shawn Fredericks
2 years ago
USAID/Namibia has contracted and worked with IBN as a trusted partner in all immigration related engagements with the Ministry of Home Affairs in Namibia. We have worked with absolute professionals such as Rochai, Gloria and Uuaruka who have only given us their absolute best. Given our experience with IBN, we can certainly recommend them as a trusted partner in all immigration related matters. Thank you!
Gloria Gladis
2 years ago
Kate Groom
2 years ago
I recently had the pleasure of working with IBN Immigration Solutions, and I couldn't be more impressed with their service. From start to finish, the process was seamless and stress-free. Gloria Shithigona was incredibly professional, attentive, and always available to answer my questions. She handled every detail with precision, ensuring that my visa application was processed smoothly and efficiently. I highly recommend IBN Immigration Solutions to anyone needing visa assistance—truly exceptional service!
Rudd Matambo
2 years ago
Great service. Very reliable and professional. Thank you for your services. Would highly recommend trying their services!!!
Donemore Karugwambe
2 years ago
Rochai was very responsive and helpful.
loren martin
2 years ago
I was assisted by Rochai and the services she provided was very outstanding. Looking forward to work with her
Delsie Somaes
2 years ago
I cannot express how grateful I am for the outstanding support and expertise provided by Rochai Schneider at IBN Immigration Solutions. From the moment I reached out for assistance with my Intra Company Transfer Work Visa application for South Africa, Rochai went above and beyond to ensure a seamless experience.
Her understanding of the immigration process, coupled with her attentive and personalized approach, made all the difference. Rochai was always available to answer my questions, provide updates, and guide me through each step of the application. Her professionalism and dedication to her clients are truly commendable.
Thanks to her diligent efforts, my visa application was approved without any complications, and I can now move forward with my career plans in South Africa. I highly recommend IBN Immigration Solutions to anyone seeking immigration assistance—their service is phenomenal, and you will be in the best hands!
Thank you, Rochai, for your exceptional service and support!
Her understanding of the immigration process, coupled with her attentive and personalized approach, made all the difference. Rochai was always available to answer my questions, provide updates, and guide me through each step of the application. Her professionalism and dedication to her clients are truly commendable.
Thanks to her diligent efforts, my visa application was approved without any complications, and I can now move forward with my career plans in South Africa. I highly recommend IBN Immigration Solutions to anyone seeking immigration assistance—their service is phenomenal, and you will be in the best hands!
Thank you, Rochai, for your exceptional service and support!
Michael Schnegg
2 years ago
Theresa Tjazuko
2 years ago
We as Nafasi Water Technology are so impressed with the level of service, we received from IBN Team. The team is friendly, professional and efficient. We highly recommend them... 100% Top-nosh.
Simba Mharira
2 years ago
Amy Lane Vanz
2 years ago
I’ve had great experiences with IBN immigration solutions!
They are professional, effective and always ready to go the extra mile!
They are professional, effective and always ready to go the extra mile!
Monique-Anne Mostert
2 years ago
The staff are always very friendly and helpful; they provide accurate information and sincerely do their best to help you attain your immigration needs. I highly recommend them.
Marie Lemerle
2 years ago
Great help with visa applications. The consultants reply quickly to messages and keep monitoring the progress of the applications. I have used them several times for work permits and I was always very satisfied with their service.
Tovhowani Mudau
2 years ago
Good morning,
Rochai Schneider offered me an excellent customer service and she was responsive and communicating with me all through out my visa application process.
Thank you,
Tovhowani Mudau
Rochai Schneider offered me an excellent customer service and she was responsive and communicating with me all through out my visa application process.
Thank you,
Tovhowani Mudau
Mariëtte Van Rooyen
2 years ago
willian Rui
2 years ago
Marnitz van Rooyen
2 years ago
Worked with Gloria throughout my time at Cherry Irrigation Namibia for work permits and visas. It was an absolute pleasure working with her. Helpful and professional and everything went smoothly with each application.
ELSON CHINEMBIRI
2 years ago
Services from IBN Immigration Consultants is top notch. Rochai always advised well and kept me updated on the processes.
Kaja Danzer
2 years ago
The service was great! My supervisor Rochai Schneider was very helpful, gave me all the information I needed and was always available to answer any questions. She kept me updated with authorities every time I waited. Thanks to IBN, I was able to prepare for my stay in Namibia without any worries. I can only recommend!
Natacha Anglade
2 years ago
It helped me a lot when I was applying for my VISA. I only had to transfer my documents and he took care of everything else. Many thanks to Ms Uaaruka Kandjii and Ms Rochai Schneider for all your help.
Vivien Brill
2 years ago
Just very perfect, very good service.
Chris Meyer
2 years ago
Thanks for the service and friendly welcome.
Getrud Isaacs Elombo
2 years ago
IBN has provided us with the best services in work permit/domiciles.
They are very good at what they do.
The visa's does not take long and everything is well organised.
Uaaruka Kandij was my first consultant 2022 and currently
Rochai Schneider is my consultant, they are both amazing.
They are well trained , very kind, patient and do their work with pleasure.
I recommend IBN for anyone struggling with immigration.
They are very good at what they do.
The visa's does not take long and everything is well organised.
Uaaruka Kandij was my first consultant 2022 and currently
Rochai Schneider is my consultant, they are both amazing.
They are well trained , very kind, patient and do their work with pleasure.
I recommend IBN for anyone struggling with immigration.
Francois Van Biljon
2 years ago
They helped me tremendously
mark madaba
2 years ago
I had an excellent experience with their immigration services. The team was exceptionally friendly, professional, and highly knowledgeable about visas and their requirements. I highly recommend their services. A special thank you to Rochai Schneider for handling my case with such expertise. Thank you once again.
Anthea Malgas
2 years ago
I recently made use of IBN services with regards to citizenship, their entire team was extremely helpful. The information was concise and clear. Businesses in this line of work tend to not give clear and direct answers. I was pleased with their services and I whould highly recommend them. A special thanks to Rochai and Gloria who exceeded my expectations.
Katinka
2 years ago
IBN has been supporting our organisation from Germany for a long time with visa applications for our volunteers who support our project in southern Namibia. Thanks to IBN's service, we can ensure the accuracy of all documents at all times and we appreciate the fast response times in case of queries.
Sam Cox
2 years ago
Received great service from Rochai Schneider. Very nice customer service. The company caused me no issues when helping me to apply for a visa and made the complex process appear simple.
Jacques 53
2 years ago
We are so impressed with the level of service we received from the team at IBN. They went above and beyond to ensure we were taken care of and our documents processed correctly. Top notch! We highly recommend them.
Anelia Thierzen
2 years ago
5 Star Ratings for IBN Immigration Solutions Namibia. I've been dealing with this team in a professional capacity for the last couple of years. They're in-depth experience and knowledge wrt Visas, in our case work visas both short and long term are impeccable.
They assisted in every sense, in the most professional manner possible. Guided through every step of the way and went beyond of what their duties were supposed to be. Constant feedback and guidance on the next steps of the process. I feel at ease every time I need to submit visa applications, because I have a team behind me that has everything under control. Thank you to all involved, but I specially want to Salute Gloria Shithigona and Rochai Schneider from the IBN Namibia team for their hard work and perseverance of constantly pushing for approvals.
You girls are rockstars!
They assisted in every sense, in the most professional manner possible. Guided through every step of the way and went beyond of what their duties were supposed to be. Constant feedback and guidance on the next steps of the process. I feel at ease every time I need to submit visa applications, because I have a team behind me that has everything under control. Thank you to all involved, but I specially want to Salute Gloria Shithigona and Rochai Schneider from the IBN Namibia team for their hard work and perseverance of constantly pushing for approvals.
You girls are rockstars!
Yolandi Kruger
2 years ago
I recently used IBN Immigration Solutions services and was assisted by Gloria Shithigona.
Her service was nothing short of excellent. From the very beginning, she was friendly, professional, and extremely efficient. Her consistent communication and updates on the progress kept me informed and reassured during the entire journey.
She worked very hard, was dedicated to the task, and delivered outstanding service.
I highly recommend IBN Immigration Solutions.
Her service was nothing short of excellent. From the very beginning, she was friendly, professional, and extremely efficient. Her consistent communication and updates on the progress kept me informed and reassured during the entire journey.
She worked very hard, was dedicated to the task, and delivered outstanding service.
I highly recommend IBN Immigration Solutions.
Annalie Louw
2 years ago
Gloria from IBN was really efficient and understood the urgency required. She took initiative and acted pro-actively. It is some of the best service we've ever had.
Robin Radcliffe
2 years ago
Rochai Schneider of IBN Immigration Solutions was always there to help us navigate our student work visas. Rochai was pleasant, efficient, timely and always made sure we were on track to navigate the visa application process successfully. Highly recommended!
Jana Burger
2 years ago
Rochai and the IBN team were invaluable in their support, guidance, and reassurance during the process of applying for work permits! Cannot rate them highly enough. Service was professional, kind, and at all times accurate!
Miha Krofel
2 years ago
Great help with the visas, much appreciated
marlene orffer
2 years ago
Jessy Patterson
2 years ago
Deborah Kakonge
2 years ago
All the Immigration Assistants are welcoming and have a smile on their faces.
They offer good and fast service which I will not hesitate to recommend to anyone.
They offer good and fast service which I will not hesitate to recommend to anyone.
Chike Okeke
2 years ago
IBN Immigration Solutions is one consultant that I can recommend to anybody that require immigration services. They assisted me professionally and services are tops.
Theresa Oliver
2 years ago
From day one I was treated with respect and the best service, I was kept up to date with my case, and I never had to ask a question more than once. I can recommend IBN Immigration Solutions to anyone that needs assistance in immigration.
Leanne Sampson
2 years ago
I dealt with Rochai Schneider from IBN's Namibia offices. She was very professional, helpful and supportive, and provided me with very clear, concise and valuable information - in clarifying the options, requirements and processes necessary to assist me in making my decision to immigrate to Namibia. I would highly commend and recommend Rochai Schneider.
Inácio Moço
2 years ago
I definitely give 5 stars to IBN solutions, They are the easiest way to get your permit, whatever of permit you want, in Namíbia and abroad. They helped me Alot when I was treating my student permits, thank you for your effective work and quick response (IBN). Keep with your good work ☺️.
Sadhana Forest Namibia
2 years ago
It's was great to work with IBN. They were effective in helping me secure my work permit. Thank you guys!
Jessica Kaukuetu
2 years ago
Professional and Timeously response!
Dorian Haarhoff
2 years ago
top of the range service, communication and friendliness.. Good for you IBN .. 105% Dr Dorian Haarhoff
John Stanfield
2 years ago
I have applied for all kinds of visas in numerous countries all over the world since 1989. I have never had the phenomenal experience anywhere which ever minutely compares with Namibia IBN Immigration Solutions. Ms. Uaaruka Kandjii and her staff were incredible all the way from start to finish in advising me on options and processing my business owner visa. IBN represents the best in symbolizing Namibia's welcoming of professional foreigners in its glowing future as a foremost African nation in the 21st century and beyond world. Keep up the pace-setting work!
Francois Liebenberg
2 years ago
Amazing service from very helpful staff
Vici Meyer
2 years ago
IBN Immigration Solutions are most professional, friendly and a one stop service! The turn-around time was amazing and made my life so much easier. They indeed follow through on their promises. I commend the team for the fabulous services!
Nuria Brás
2 years ago
Throughout this process, your company has shown diligence and good results. For all your efforts and assistance, especially regarding the good standing certificate that was also required to endorse me, I would like to thank you and Uaaruka.
Selma “Selma Yeniler” Yeniler
2 years ago
The whole process of getting a Namibian visa couldn’t have been any smoother. The help me and friend received from IBN exceeded our expectations. We were just on the edge of giving it up when we were advices to reach out to IBN. Without their extraordinary help we would not have been able to ever get our visas for Namibia. Their help was worth it all, it was one of the best investments I’ve made in terms of time and money spent. I would heartwarmingly recommend everyone to engage with their services if you’re ever to visit Namibia for work, studies or a field internship. We couldn’t have received better help. We’re most grateful for this opportunity and help. We can’t thank IBN enough for their services. Thank you for making our field internship possible for us. /Selma
Barrie Swart
3 years ago
Having been born in the then South West Africa in the late 1970’s I thought getting a Namibian passport was an impossibility. I friend referred IBN and they’ve been simply excellent.
All communication with Gloria has been smooth and friendly and she has been seriously effective. Our updated and complete Namibian birth certificates just arrived in Cape Town (within a week of application) and we’re well on our way to getting our ID’s and Passports sorted.
Seriously impressive service.
All communication with Gloria has been smooth and friendly and she has been seriously effective. Our updated and complete Namibian birth certificates just arrived in Cape Town (within a week of application) and we’re well on our way to getting our ID’s and Passports sorted.
Seriously impressive service.
Jerusha Hangula
3 years ago
My experience was a positive one with IBN.I called the office, immediately a consultant gave me peace of mind that they will follow up soonest.within 2 days I had more clarity and direction to my applications, and was given exceptional advice on the way forward.I would reccomend their services.
Corlia Olivier
3 years ago
Rochai is the best!! Absolutely amazing service!! I would recommend her to anyone!!! She made sure we understood and were up to date on every step that happened with my permit. The support during this stressful time was impeccable. If you are in need of any permit, I can not speak highly enough of Rochai and her team. Thank you so much for everything, we are incredible grateful to have found you and will definitely use your services again in the future.
Ymke Kijlstra
3 years ago
DON'T GO. IBN Immigration Solutions is not up to date with current visa regulations. I ended up with no visa, losing a lot of money. You cannot call yourself a visa company when you don't even know what the regulations are. Even when this happens, at least take your responsibility and reimburse the money.
Rodney Norman
3 years ago
Nathan Birhanu
3 years ago
Gareth and his team at IBN have been phenomenal! The amount of headaches, time, energy, and money they saved us are invaluable. I would highly recommend them.
Roland Graf
3 years ago
I experienced great service at IBN. Very friendly reception and immediate attention to my request. Rochai was keeping updated during the process. Absolutely professional. I can only recommend IBN for the service they offer! Thank you. Roland
Leonie Beigger
3 years ago
I was very satisfied with the services. Ms. Schneider has made a great effort and was very friendly and helpful. There were a few problems with my application from Home Affairs because documents were missing. Ms. Schneider supported me as much as possible and answered my questions very quickly. Highly recommended.
Mary-Lee du Plessis
3 years ago
Gareth Vos has been truly helpful and extremely professional and thorough from day one. I loved working with him.
The team kept me informed of the status of our application on a weekly basis, and was always ready and willing to answer my questions.
Thanks again for all your help, advice and assistance. Would highly recommend using them for any visa needs. Thank you.
The team kept me informed of the status of our application on a weekly basis, and was always ready and willing to answer my questions.
Thanks again for all your help, advice and assistance. Would highly recommend using them for any visa needs. Thank you.
Sharon Greyling
3 years ago
The service provided from IBN Immigration Solutions from start to finish was excellent. The level of professionalism and friendliness cannot be faulted. Thank you Rochai and team, what was a stressful situation (time was of essence) for us was handled so well by you. We were kept informed of all progress. We definitely can recommend this team. Keep up the excellent work. Once again from us at Devoltage Training Center, thank you.
Juane Dames
3 years ago
Thank you so much IBN Immigration Solutions! You have helped me through a very stressful time and it was all worth it. I appreciate Rochai Schneider from the bottom of my heart. She helped me with all my concerns and set backs in the process and made it possible for me to enjoy their country and explore the beautiful destinations Namibia has to offer! I hope to do buisness with you again!
Iribagiza Queen
3 years ago
I had an exceptional visa application experience! I was assisted by a professional staff member (Rochai Schneider) who meticulously reviewed my application to ensure all the documents were in order. Their attention to detail and commitment to maintaining a high standard were commendable.
Thank you to the entire team for their dedication and hard work in making my visa application journey smooth and successful. I have no doubt that their exceptional service will continue to assist countless applicants in fulfilling their travel dreams.
Thank you to the entire team for their dedication and hard work in making my visa application journey smooth and successful. I have no doubt that their exceptional service will continue to assist countless applicants in fulfilling their travel dreams.
Joeline
3 years ago
Mrs Rochai Schneider was a big help for me! She was very friendly and tried to answer all my questions as soon as possible. I can recommend IBN and would work with them again.
Julius Shivute
3 years ago
Tertu Haixwa
3 years ago
Carolien Matthee
3 years ago
Great service. Efficient and Gloria kept me up to date with the progress made. It was a pleasure working with them.
CARLOS R H CASTRO JBS SA
3 years ago
Your Services are very effective and too prompt then even expected to regards of my visa extension I just had to submit all required documents and continued with my tour and relaxation within Namibia 🇳🇦 Thanks so much Ms.Rochai u will always be recommended
Preetha Goosen
3 years ago
Ms Gloria Shithigona, thank you for reply. For the first time I actually understood the technical aspects of Immigration in Namibia. Well done Gloria, you kept it simple and too the point, for people like myself who don't have the technical skill, much appreciated. Will highly recommend there services.
Rubén Portas
3 years ago
Gloria assisted us with our visa application. She's very kind and useful
Fiona Aguiar
3 years ago
IBN Immigration Solutions, They have a very friendly service. They I have no complains about the company, they work well and their pricing is also very accessible.
Kayla Johnson
3 years ago
Thank you Gloria for your help, you informed us about every step and kept us in the loop, will share your information with everyone that needs this service. Well done you are a 5 star employee
Azariah Engelbrecht
3 years ago
What a horrible experience I had with this company. I saw all the lovely reviews about them after the consultant, Uaaruka, let me know about the digital nomad visa so it made me confident to go with them.
The first few weeks after getting all my documentation ready and sent through to them. It doesnt seem like they even looked through my documents to ensure I would be eligible for this visa.
They sent all my documents to home affairs and home affairs came back saying they dont believe I would have sufficient funds to sistain myself.
This company failed to let me know the minor detail that I needed $2000 x 6 of my income in my bank account whereas the visa didnt mention this when reading about this.
I will never use them again and wouldn’t recommend them to anyone at all.
The first few weeks after getting all my documentation ready and sent through to them. It doesnt seem like they even looked through my documents to ensure I would be eligible for this visa.
They sent all my documents to home affairs and home affairs came back saying they dont believe I would have sufficient funds to sistain myself.
This company failed to let me know the minor detail that I needed $2000 x 6 of my income in my bank account whereas the visa didnt mention this when reading about this.
I will never use them again and wouldn’t recommend them to anyone at all.
Martin Suhr
3 years ago
IBN Namibia staff guided me very professionally, level headed and safe through a successful PRP process. Cudos to the entire team 🙌🏼👏🏼👏🏼👏🏼
Jessica Claase
3 years ago
The customer service at this company is excellent. They were accommodating and responsive to my questions.
Theresa Rhode
3 years ago
Thank you for doing an awesome Job! The team acted very professional and kept me updated throughout the whole process. I can just recommend IBN Immigration Solutions!
Janie Bothma
3 years ago
Excellent service as always! Very Happy with the service I received from Gloria and Uaaruka from IBN. Will most definitely make use of their services again.
Patrik Klintenberg
3 years ago
Professional, efficient and timely services! Excellent interaction with the staff at IBN, who always provide answers to any question you may have. Keep it up!
Hannah Munzel
3 years ago
Very friendly, helpful and reliable service. Everything worked out, got my visa in time :)
Selekere Juliet
4 years ago
I can warmly recommend IBN Immigration Solutions. Mrs Uaaruka Kandjii has dealt with my application in a very professional, reliable, swift and friendly manner. She was always there for my questions and proofed profound experience in her answers. For sure I will recommend her to friends as well. Thank You Uaaruka !!!
I H
4 years ago
Gloria has quickly answered our questions and explained transparently the regulations and related documentation involved. Great customer support.
Dennis Zekveld
4 years ago
Uaaruka and Gloria did a superb job and I would highly recommend IBN Immigration Solutions. Overall very efficient and IBN kept me well informed throughout the process. I will certainly use them again, any time. Many thanks to Gloria and Uaaruka for your great efforts. Again much appreciated indeed!
Donna Mueller
4 years ago
We were very pleased with our consultation with Gloria. She listened to our needs and honestly shared her experience and helped us explore the different options available to us. We so appreciate her honesty.
We would highly recommend her and consult with her again!
We would highly recommend her and consult with her again!
Ayodeji Aregbesola
4 months ago
I am a Nigerian living in Kenya and I recently called IBN Kenya to get some advice regarding my immigration situation. I was served very well by their staff, Silvia who even went the extra mile to do some findings from their immigration contacts so as to help me understand and clear the query I had.
saleh islam
6 months ago
Tatjana was swift to reply and extremely knowledgeable in navigating the Kenyan immigration system. Highly recommend her legal services - professional, clear and kind.
Natasha Tarko
9 months ago
Tatjana and Sylvia were absolute superstars! They helped me out of a complicated situation with immigration that dragged on for months. I should have come to them for my permit in the first place - would have saved me a lot of trouble and money... I am very grateful to IBN!
david clark
9 months ago
Tatjana hosted a very informative group session and was proactive in following up with detailed answers to my specific queries. It is clear that she has a strong understanding of the regulations and processes associated with the various work permits in Kenya and benefits from a team of professionals across IBN who have great local knowledge and relationships.
Victoria Lafford
9 months ago
I had a fantastic experience with IBN Solutions Nairobi, especially working with Tatjana. She was incredibly professional, approachable, and easy to communicate with throughout the entire process. Everything was handled efficiently and transparently, and I always felt like I was in good hands. I highly recommend reaching out to Tatjana and the IBN team. It was a seamless and stress-free experience from start to finish!
Detrick Traylor
11 months ago
A Life-Changing Experience — Thank You, IBN Immigration Solutions!
I want to express my deepest gratitude to IBN Immigration Solutions for their outstanding support in helping me obtain my Class K Retirement Permit for Kenya. From start to finish, the process was handled with professionalism, clarity, and care.
A special shoutout goes to Sylvia Waiganjo at the Kenya office — her guidance, patience, and dedication were truly exceptional. Sylvia answered every question I had, walked me through each step, and made what could’ve been a stressful process feel smooth and manageable. Her kindness and attention to detail made all the difference.
Thanks to this amazing team, I’m now able to enjoy my new chapter of life in Kenya — and it all started with their help.
If you’re looking for a team you can trust for your immigration journey, IBN is the one. 🙌🏾
Highly recommended!
I want to express my deepest gratitude to IBN Immigration Solutions for their outstanding support in helping me obtain my Class K Retirement Permit for Kenya. From start to finish, the process was handled with professionalism, clarity, and care.
A special shoutout goes to Sylvia Waiganjo at the Kenya office — her guidance, patience, and dedication were truly exceptional. Sylvia answered every question I had, walked me through each step, and made what could’ve been a stressful process feel smooth and manageable. Her kindness and attention to detail made all the difference.
Thanks to this amazing team, I’m now able to enjoy my new chapter of life in Kenya — and it all started with their help.
If you’re looking for a team you can trust for your immigration journey, IBN is the one. 🙌🏾
Highly recommended!
Ivy Maingi
1 year ago
I had a truly positive experience with IBN Kenya, thanks to the exceptional support of Sylvia Waiganjo. She guided me through the entire process with patience and professionalism, always willing to answer my many questions. I would highly recommend their services to anyone seeking reliable and informed assistance.
Letters from Clients
I would like to thank IBN Immigration Solutions for having helped me settle my resident status in South Africa. Not only were they quick to give me an appointment but their councellings were accurate and of great help. They accompanied me in all the admin procedures in a very professionnal manner. As I was advised my situation was settled after 11 months. I would recommend IBN Immigration Solutions to anyone seeking help in settling in South Africa.Régine Thys
Hi Andreas Krensel, Gareth Vos, Gloria Waiganjo, Rochai Schneider and Uaaruka Kandjii, 13 months ago our journey and cooperation started. I still remember well the first conversation with Andreas as through a side remark from him, my initial idea of a work wise was moved to give a retirement visa a try. Right from the the start I really enjoyed the professional service provided but flavoured with a personal touch - we always felt that we are not a pure customer number but that everyone showed a personal interest (@Rochai: my wife just this evening talked about how impressed she was when you gave us a farewell hug as if we were long known friends or family🤗 //@Gareth: I will miss seeing your regular update mails 😂 // @Gloria: thanks for your patience and support when we met in March and went to endless piles of paper 😁// @Uaaruka: thanks for the helping us out with the supporting documents and certified copies👍 A biiiiig thank for all your hard work throughout the last months and especially in the last few weeks. Please keep up this great work ethic and spirit and enjoy hopefully a well deserved break.Frederik and Uli
Hi Saudikah. Hope all is well, just to let you know that I received my RETIREMENT PERMIT from the EDB in Port Louis, Mauritius earlier today. Sincere thanks to you and all your team in Cape Town and Mauritius for all your incredible professionalism and work efficiency in enabling me and my wife Claudia to achieve our intended goal to immigrate to Mauritius soon. I thank you once again, Merci. Best regards,Adv. Marco Gianoglio
ASK IBN! DON’T HESITATE! DO IT NOW! It’s wonderful for an advertiser to be able to fully support an advertising message. It makes it easy to praise a product or a company. IBN has often assisted us during our time in Cape Town. For a digital agency that was established in Munich and continues to count renowned companies in Germany among its clients there are a lot of potential pitfalls in the areas of labour law and international agreements. Fortunately we only heard about these through hearsay, since IBN and Andreas Krensel have taken care of everything – often long before we were even aware of the existence of a potential problem. Fast and efficient. It doesn’t get any better. Not only did he help us as a company (General Terms and Conditions, BBBEE consulting, Lease Agreements), but also several of our employees. For some of our positions we are reliant on specialists from Germany. Thanks to IBN we have been able to offer an exceptional service to our preferred candidates when it came to arranging their legal entry into the country or even a long-term stay. I am sending you our best wishes and many thanks from all of us at GSDH.GSDH
I have nothing but great things to say about IBN, their staff and competence. I used them when I moved to South Africa and used them again to get a spousal Visa and work permit. Their are ON TOP of their game. I owe them a lot! If you have any need to travel to SA or open new markets for your products, IBN is all you need.Zach Powers
Our Organisation has been working with IBN and Sue-Allan Mehl for the past 2 years. We have consistently been satisfied and impressed with the qualitity of work IBN has delivered and the way in which they conduct business. We are happy to recommend IBN and Sue-Allan in particular to other organisations that require immigration service. Our Organisation is an international medical humanitarian organisation which seeks to uphold international quality standards in our life-saving medical work. We expect the same of our service providers. We are happy to count IBN and Sue-Allan among the few service providers who meet with our standards. We would like to bring to your attention ther willingness to always go the extra mile when delivering services. Yours sincerely,Zoya Naidoo, Head of Admin & Finance
I would like to thank IBN for their outstanding professionalism and hard work. Their service was truly excellent. In particular I would like to thank Inna Podsekina for her patience and kindness during the application service. Getting my permanent residency approved after only 6 months is fantastic! I believe IBN offers the best immigration service in Cape Town, because they really do give you “peace of mind” and the feeling you are in good hands. I will most of certainly recommend IBN to anyone who needs help with immigrating to South Africa. Kindest RegardsMonique Reischmann
I would like to thank you for the incredible support during my Visa-renewal process. During the whole process I felt in good hands, you were always available to reply to my emails and returning calls when you weren’t available immediately. Whenever I had a question, I always received a very good and clear answer regarding the complicated SA immigration law. Before using your Company, I had at least 3 or 4 different agents in the past, with the result of no work done, no customer service, and most of all I ended up sitting for hours at the immigration office by myself to sort the Visa out last minute. Compare to my previous experiences, this last one was smooth and simple. No stress, no worries! I thank you for the exceptional performance and most of all for the professional but still very friendly and human customer service received: something I value and it very rare to find. I will definitely ask you for your service again, to help me with my permanent residency! Best regards,Antonino Allegra
Thank you Candice for your invaluable assistance in helping us acquire our visas. Your professionalism and guidance throughout the process made what could have been a challenging task much easier. I truly appreciate the time and effort you dedicated to ensuring everything was completed efficiently and correctly. Your expertise was evident, and I am grateful for your support. Please pass on my thanks to any colleagues who were involved as well. I look forward to recommending your services to anyone in need of assistance with similar matters. Once again, thank you for your exceptional service.Onassis