IBN Immigration Solutions follows a straightforward recruitment process and focuses on placing our team members according to their strengths. In this way, our immigration consultants are appropriately supported in all aspects of their role in the company. Furthermore, we have established ongoing in-house training programmes and empowerment initiatives to ensure that our immigration agency has a very low staff turnover. In addition to our immigration specialists, we’ve transformed our company through our dedication to improvement, especially regarding customer experience. This has yielded the biggest results because our clientele ranges from large multinationals to private individuals who need comprehensive immigration services. You, as a customer, come first. We focus on your needs and don’t use a one-size-fits-all approach. We aim to understand your situation fully; therefore, our immigration team is trained to communicate as efficiently as possible, preferring the clarity of phone calls rather than the ambiguity of emails. You benefit by having one person overseeing your case rather than dealing with different people, which could confuse the process. In this way, our key account managers genuinely understand your needs.
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People are the Essence of Our Brand’s SuccessAndreas Krensel, CEO
